Subway

3.2
159 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pinehurst Subway® Restaurant at 32350 Sh 249 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
32350 Sh 249, Pinehurst, TX
77362, United States

Hours

Reviews

3.2
159 reviews
5 stars
70
4 stars
12
3 stars
9
2 stars
10
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; some employees provide excellent service while others are rude or inattentive.

Cleanliness

Multiple reviews highlight unsanitary conditions, including dirty bathrooms and food preparation areas.

Inventory Issues

Frequent complaints about being out of key menu items, leading to customer frustration.

Food Quality

Concerns about food freshness and quality, with reports of old or improperly prepared food.

Management Problems

Many reviews point to poor management practices, including inadequate training and lack of oversight.
  • GA
    Guillermo Alba
    2 days ago
    1.0
    I’ve never had such a genuinely awful experience at a Subway. The female employee working during my visit was unbelievably rude from the moment we walked in. She kept ignoring us while we were trying to order, snapped at us when we asked simple questions, and even started raising her voice for no reason. On top of that, she barely put any food on the sandwiches — it looked like she was actively trying to give us the smallest portions possible. The whole interaction felt disrespectful and unprofessional. If this is how they treat customers, I won’t be coming back. This location seriously needs to retrain their staff or rethink who they’re hiring.
  • MM
    Milly
    2 days ago
    1.0
    If I could give this place zero stars I would. I am genuinely frustrated with the experience I had at this Subway. The female employee working was unbelievably rude from the moment we walked in. She was yelling, dismissive, and acted as if we were an inconvenience. It was shocking how unprofessional she was. She also barely put any meat on the sandwiches, way less than what I’ve gotten at any other Subway. It felt like she didn’t care at all about the quality of the food or the customers. The attitude and lack of effort completely ruined the experience, and the food didn’t even taste as good as it does at other locations. This was some of the worst service I’ve ever received at a Subway. I do NOT recommend coming here. It’s definitely not worth it.
  • JC
    Jamie Clough
    Nov 17, 2025
    1.0
    Ladies in front were really rude. They didn't even try to make meatballs and kept giving rude looks.
  • DD
    Donna
    Nov 3, 2025
    2.0
    Ordered a large drink and they didn't even have tea made....at 1:30 pm. One of the female employees was extremely rude when asked about if they would make tea anytime soon. They were way too busy but she could have been more helpful with options to fix the issue, refund on the drink (which I did get) or a timeframe of when the tea would be made. She was extremely rude, argumentative and condescending. Very disappointed and ruined my afternoon.
  • JC
    Jake Cooperstein
    Oct 21, 2025
    1.0
    Absolutely disgusting. There was a DEAD fly on the cucumbers, all the worker did was pick up the fly like nothing had ever happened. They didn’t even change the cucumbers for fresh ones. It’s like the workers didn’t even care, this store has gone downhill, half of the workers don’t even care, a serious change needs to be made.

Frequently Asked Questions About Subway

What are the operating hours of Subway at Decker Oaks Shopping Center?

Subway at Decker Oaks Shopping Center is open daily from 9:00 AM to 10:00 PM.

Where is this Subway location situated?

It is located at 32350 Sh 249, Suite 20, in the Decker Oaks Shopping Center, Pinehurst, TX 77362.