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Sonic Drive-In

3.8
(524 reviews)

Business Details

300 S Us Hwy 377, Pilot Point, TX
76258, United States
(940) 686-0255

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pilot Point, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 300 S Us Hwy 377 for the ultimate SONIC experience!

Location

Sonic Drive-In
300 S Us Hwy 377, Pilot Point, TX
76258, United States

Hours

Reviews

3.8
524 reviews
5 stars
234
4 stars
113
3 stars
73
2 stars
36
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported receiving incorrect orders, long wait times, and rude staff interactions.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, or improperly prepared items.

Staff Positivity

Despite service issues, some customers praised individual staff members for their friendliness and positive attitudes.

Management Concerns

Several reviews indicated poor management and operational issues, leading to a chaotic experience for customers.
  • BW
    Brandon Woltman
    Jan 7, 2026
    1.0
    This Sonic is a joke. They can't take an order without getting it completely wrong and are too incompetent to fix it.
  • DN
    Dylan Nobles
    Dec 23, 2025
    5.0
    The food was what you want from sonic, crispy things crispy and burgers burgered, but what sets this sonic apart is the staff is friendly and patient, from taking your order to the carhop handing it to you with a smile.
  • DD
    dawg1cat0
    Dec 22, 2025
    4.0
    Better than my sonic
  • HS
    Heather Stanley
    Dec 18, 2025
    2.0
    The people/staff were pleasant and the Christmas decorations are pretty, but they were out of cheese (so no burgers) and out of all hotdogs.... so the person ordering food needs help.
  • MA
    MyDiba Azizam
    Dec 1, 2025
    1.0
    I've gotten terrible service, replete with side eye, every single time I've ever visited the Sonic in Pilot Point off 377. (I gave them 6 separate chances, all 1 week apart.) Fries were soggy, it took 4 times moving to different stalls to get an answer after hitting the button, service with a side-eye when i did get an answer they sounded annoyed, burgers always had fixings I'd asked them not to put on it, drink had ice all 6 times despite requesting no ice, soda was flat 4 times out of 6, and despite always leaving a tip anyways the bad service results were the same all 6 times. I cant imagine anything you could do to make it up at this point. I'd have to have Stockholm syndrome to let you try. It's very difficult to make me leave a bad review, but somehow ya'll managed it. I'll never come back here again. For the record, Sonic is my favorite fast food, and still is; just not THIS sonic. I just don't like the way this location manages its business.

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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