Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
859 reviews
5 stars
323
4 stars
177
3 stars
157
2 stars
67
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with many waiting 15-30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service while others reported rudeness and lack of responsiveness.
Food Quality
Food quality varied, with some customers receiving fresh and hot meals, while others complained about cold or poorly prepared food.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and unkempt areas.
- SSShannonNov 15, 20251.0I never write reviews but this place is awful. Every time we get food here the fries are GROSS! Very cold and cooked so long there’s nothing inside. Today we ordered chicken nuggets, quarter pounder with cheese, fries. And 2 drinks. Got home and NO NUGGETS were in the bag and the fries of course were disgusting. This is very disappointing as I love McDonald’s but this particular location needs to do better.
- LGLinda GentileNov 10, 20254.0As what seems usual. No choc shake.
- CTChris TurnerNov 6, 20251.0This has to be hands-down, the worst McDonald’s it shouldn’t take 15 minutes on a mobile order of three soft drinks and two fries and then to top it off. The fries aren’t fresh and like every single time I go there they are nowhere near full and I’m sorry if I’m spending almost 5 dollars on a large fry it should be full and fresh it wouldn’t be bad if it was a one time thing, but seeing how this is a recurring issue I wouldn’t recommend anybody go this McDonald’s just take the extra 20 minute trip and go down to crossroads
- CHCrystal HeadrickNov 2, 20251.0Waited 25 minutes for our order. When I asked why it was taking so long, the manager, Josh, was extremely rude and defensive. Our drinks had been sitting the entire time, and when we asked for them to be remade, we were ignored. When the food finally came, it was wrong. Very disappointing experience — will never return.
- SMStephen MartinezOct 30, 20251.0It's McDonald's the food and atmosphere are what they are but the service tonight in particular was atrocious. I waited 5 minutes for the drive through attendant to open the window and then they asked me what I ordered I told them they closed the window and opened it to ask again so I told them and then they handed me fries and said park In the number 1 space so I did and watched 3 other vehicles park in the driveway through waiting spaces get their food and leave. At which point I went inside an hour after arriving at the drive through window only to not even get an apology while they hastily filled the order and even the new fries were Luke warm at best. To be fair to management the only times I've had issues with this locations drive through is when the employee who was on the second window is there.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Pilot Point, TX?
McDonald's in Pilot Point is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru operates Monday through Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.
What delivery options does McDonald's in Pilot Point offer?
McDonald's Pilot Point offers delivery services from 5:00 AM to 10:45 PM on weekdays, with extended hours until 11:45 PM on Fridays and Saturdays, and 6:00 AM to 10:45 PM on Sundays, including curbside pickup.
How can I order food from McDonald's Pilot Point online?
You can order via the McDonald's App available on iOS and Android, or online through their delivery website at mcdonalds.order.online/business/-5579 and the quick link https://mcdonalds.smart.link/jfeqnrnmr.
What payment methods are accepted at McDonald's in Pilot Point?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Pilot Point have WiFi and mobile services?
Yes, the location offers WiFi, mobile ordering, mobile offers, McDelivery, drive-thru service, and gift cards.
Where is McDonald's in Pilot Point located?
McDonald's is located at 1230 S US Hwy 377, Pilot Point, TX 76258, USA.
Are there any nearby places where I can visit before or after dining at McDonald's Pilot Point?
Yes, nearby you can visit Duane Hall: Allstate Insurance for financial services, Lab Nail Bar for nail salon services, and Dairy Queen for additional fast food and ice cream options.
Can I combine a visit to McDonald's Pilot Point with exploring local real estate agents?
Certainly, the area near McDonald's includes several real estate agents such as JP & Associates REALTORS® (JPAR), The Vaughn Real Estate Group, and Irick Real Estate Group - Chance Kirby Broker, making it convenient if you're house hunting.
What nearby healthcare facilities are around McDonald's Pilot Point?
Nearby healthcare options include BOTT Family Dentistry, Pilot Point Dentistry, Medical Associates of Pilot Point, Pilot Point Family Practice, and several veterinary hospitals like Dennis Veterinary Hospital and AdvanceCare Veterinary Hospital.