Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.4
481 reviews
5 stars
180
4 stars
96
3 stars
61
2 stars
41
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, with some experiencing delays of over 30 minutes even when few customers were present.
Staffing Issues
Many reviews highlighted understaffing, with complaints about the number of employees on duty and their lack of supervision.
Cleanliness
The establishment received numerous complaints about cleanliness, including dirty tables, floors, and unsanitary conditions in the restroom.
Food Quality
While some customers enjoyed the food, many others reported issues with cold or poorly prepared items, including incorrect orders and stale ingredients.
Customer Service
Customer service experiences varied widely; some praised friendly staff, while others reported rudeness and lack of attention from employees.
- CCCrystal1 day ago1.0Drive thru always takes so long, even if i’m the only one there. I literally don’t know what takes them so long.
- CKC Kett3 days ago5.0I think its brand new. I had an eggnog shake. It was delicious!
- CFCharles Freund3 days ago1.0have stopped at this DQ several times in the last year. up to now it's always been OK. Today stopped for a take out order, had slow service, received wrong item, chicken finger baskets had no gravy and half normal amount of fries. will have to seriously consider if we will stop there again
- AGAdolfo Issac GonzalezNov 13, 20251.0Waited in line for 20 minutes for cold fries, burnt Texas toast and burnt chicken strips. Don’t waste your money
- DADustin AllenOct 28, 20251.0This Dairy Queen is straight out of a sitcom — except it wasn’t funny when it was my order. I asked for a Reese’s Blizzard and an Oreo Blizzard. They said, “Say less,” and gave me two mystery mashups that tasted like confusion. Apparently, they were out of large cups too, because why wouldn’t they be? The line was so long people were literally giving up and leaving — smart move, honestly. No manager in sight, just two teenage boys holding the fort like it was the Alamo. Bless their hearts, but maybe someone over 17 should be running the show next time. Total chaos, zero quality control, 10/10 entertainment if you like watching things fall apart
Frequently Asked Questions About Dairy Queen
What are the operating hours of the Dairy Queen in Pilot Point, TX?
Dairy Queen in Pilot Point is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Does Dairy Queen in Pilot Point offer takeout or delivery services?
Dairy Queen offers takeout and dine-in services but does not currently provide delivery or catering options.
Is the Dairy Queen location in Pilot Point wheelchair accessible?
Yes, this Dairy Queen has a wheelchair accessible entrance to accommodate all customers.
Does this Dairy Queen have a drive-through service?
Yes, the Dairy Queen in Pilot Point features a drive-through for convenient service.
Can I order food online for pickup at Dairy Queen in Pilot Point?
Yes, you can place an online order for pickup at Dairy Queen using their website's order link.
What kind of menu options does Dairy Queen in Pilot Point offer for children?
Dairy Queen has a children's menu and welcomes kids, with high chairs available for seating.
Are there nearby pharmacies where customers can pick up medications after visiting Dairy Queen?
Yes, Axtell Pharmacy and Compounding Center is located nearby, offering vitamins, supplements, and pharmacy services.
What family medical services are available near Dairy Queen in Pilot Point?
Pilot Point Family Practice and Medical Associates of Pilot Point provide family medical services close to Dairy Queen.
Where can I find dental care near Dairy Queen in Pilot Point?
Nearby dental care includes BOTT Family Dentistry and Pilot Point Dentistry, both offering services in the area.
Are there other fast food options near the Dairy Queen on US 377 in Pilot Point?
Yes, McDonald's is another fast food and burger restaurant located near the Dairy Queen in Pilot Point.