Customers frequently reported long wait times in the drive-thru and for orders, often citing slow service even when few customers were present.
Staff Management
Many reviews highlighted a lack of adult supervision and management, with complaints about teenage staff being distracted and unprofessional.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty counters and bathrooms, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good experiences with certain food items, particularly ice cream.
LR
Lila Ro
3 days ago
1.0
30 minutes in drive thru to get food. Waited at the speaker quite a bit. Waited at the window a good amount of time. At least as a courtesy inform your clients there will be an estimated amount of waiting time.
NG
nick gerleman
6 days ago
1.0
Gave this place another try after their remodel. Unfortunately they did nothing with their employees. The staff needs help with time management and multi tasking. They only help one person at a time in the drive through. Been waiting 45 minutes and just got to the window.
DH
David Hood
6 days ago
1.0
We pulled into the drive thru around 5:15 PM. There was not a single car in line or in the parking lot. After sitting at the speaker for about ten minutes with no response, I decided to go inside.
I asked if the speaker was broken and was told no.
After ordering, I waited and watched the cook, Priscilla I believe, laugh, struggle to heave herself out of a booth, and then start cooking. She was wearing no gloves and did not wash her hands beforehand. She put her bare hands into the lettuce, cheese, tomatoes, and everything else. She placed sliced tomatoes on tacos, broke two taco shells, slammed together a burger with her hands, and somehow even broke my daughter’s chicken strips in half. It was a complete spectacle.
The restaurant itself was filthy. The entire ice cream prep area was disgusting. Cups were stacked all over the counters with no organization. The kid behind the counter started scooping trash off the counter into a trash bag with no gloves, then immediately put those same hands directly onto my food to bag it.
I have never seen anything like this. Where is the manager? Why did going to a Dairy Queen in Texas feel like buying street food in India? Either shut this place down or require a manager on site. This location is a joke.
AJ
Alexa Johnson
Dec 30, 2025
1.0
Horrible!!!! Horrible horrible horrible. You’ll be sitting in the drive thru waiting to order forever. All teens! Every time I have a horrible experience here. And they just laugh and sit on their phone. Very disgusting behavior.
AH
Austin Hart
Dec 17, 2025
1.0
After waiting an hour in the drive thru to move up 2 cars, I sat reading the reviews and decided to leave because if they haven’t fixed the drive thru times, why would they have fixed the other issues. I saw one teenager running between the front registers and the kitchen. This place needs better management and hire more adults. One kid shouldn’t be running a location alone during busy hours.