Sonic Drive-In

4.1
1762 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pharr, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 701 S. Jackson Road for the ultimate SONIC experience!

Location

Sonic Drive-In
701 S. Jackson Road, Pharr, TX
78577, United States

Hours

Reviews

4.1
1,762 reviews
5 stars
992
4 stars
357
3 stars
168
2 stars
68
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely long wait times for their orders, often exceeding 30 minutes, leading to frustration and dissatisfaction.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications, contributing to a negative dining experience.

Food Quality

While some customers praised the food, many others complained about cold, greasy, or poorly prepared items, indicating inconsistency in food quality.

Staff Attitude

Feedback varied on staff friendliness; while some customers noted polite service, others reported rude behavior and lack of urgency from employees.
  • NK
    Nana Kellie
    Dec 29, 2025
    1.0
    Been to this Sonic twice and they didn't get my order correct either time. I won't be going back here..
  • SM
    Shanteel Miranda
    Dec 14, 2025
    5.0
    Eve and Derick were amazing! They handled the Saturday night rush extremely well. Shame on management for having them understaffed!! Eve was hustling and the food came out great, it’s atrocious the conditions they were made to deal with.
  • LM
    Linick Melo
    Nov 17, 2025
    1.0
    Horrible service do not recommend!! I asked for a Coca Cola no ice and guess what ? HALF OF THE CUP PACKED WITH ICE!!! Ordered a coffee IT CAME FULL OF SYRUP no coffe taste.. so I asked to switch for me and the didn’t even want to so they did and guess what ??? Double the syrup this time And it doesn’t end there, had grabbed 5 sauces and only revived 2 and they were also wrong!! HORRIBLE EXPERIENCE HERE DO NOT RECOMMEND
  • KW
    kIm WoO
    Nov 16, 2025
    2.0
    Usually have a really good experience here with my friends but this time it was so different. Me and my bf ordered our food which was 1 drink, 1 ice cream, and a medium sized fries. We waited for an hour with our order no where in sight!! In the end we left because we were really hungry. Pretty sad about it.
  • YM
    YNW Melly
    Oct 6, 2025
    1.0
    Me and my brother went 2 days ago ordered 2 combos with extra pickles and the drinks to have no ice. When we got our food there was only 2 pickels on each burger and everything was cold. I thought maybe the drinks would be how I ordered but when we got them the drinks had mostly ice.