McDonald's

3.1
497 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
7501 S Jackson Rd, Pharr, TX
78577, United States

Hours

Reviews

3.1
497 reviews
5 stars
199
4 stars
46
3 stars
44
2 stars
22
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for their orders, often exceeding 30 minutes, which is unacceptable for a fast food establishment.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.

Staff Attitude

Several customers noted that staff members displayed poor attitudes, including rudeness and lack of acknowledgment, contributing to a negative dining experience.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff training, organization, and overall customer service.

Cleanliness

Customers reported unsanitary conditions in the restaurant, including dirty floors and inadequate supplies in the restroom.
  • TT
    Tin2x
    5 days ago
    3.0
    We ordered in the drive thru and we didn't get the right order. I know we are partly at fault too because we didn't check the order before leaving but this is not the first time this happened in this particular McDonald's. This time, we didn't receive nuggets, before we are missing the fries, or the soda was wrong or wrong burger 🤦. It just happens that this is the only one near us. If not, we will not go to this branch.
  • AV
    Aurelio Vega
    Jan 5, 2026
    1.0
    Every time i come here they take for ever, the app does not help to hurry things up. My order is always wrong or incomplete. Worst Mcdonalds ever.
  • JL
    Julian Lopez
    Dec 30, 2025
    1.0
    Today I order 20 piece chicken nuggets and 2 big Macs. And the chicken nuggets taste like roten eggs and the big Macs dindt have no meat just one. and they took more than 30 minutes for my food. And I complain they didn't let me have a refund. And I counted the chicken nuggets and there were only 14 chicken nuggets. And this is the worst experience in this location I would not recommend to people come to this location.
  • GO
    Gab Oro
    Dec 23, 2025
    2.0
    Shame on the owner and manager for failing their employees. They don't get paid enough to be honked at and yelled because they have 1 chef making the food. The staff is kind and patient even after receiving negative complaints for the wait time. This is supposed to be fast food. What the he'll happened to McDonald's. Don't think that because you franchised McDonald's secures your wealth. Your greedy for not having the adequate number of staff. If it wasn't for us who don't want to cook or eat unhealthy you wouldn't have a location.
  • PS
    Perla Sosa
    Dec 22, 2025
    1.0
    Una hra para que me dieran la comida la manager solo parada sin a ser nada y lo peor la k me entrego la comida toda enferma agarrándose la nariz así k tire mi comida a la basura y me fui a wharaburger

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Pharr, TX?

McDonald's in Pharr, TX is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

Drive-through is available Monday to Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.