McDonald's

3.2
477 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
7501 S Jackson Rd, Pharr, TX
78577, United States

Hours

Reviews

3.2
477 reviews
5 stars
197
4 stars
47
3 stars
42
2 stars
21
1 star
170

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted excessively long wait times for food, often exceeding 30 minutes.

Staff Attitude

Several customers noted poor customer service, including rude behavior from staff and lack of attentiveness.

Management Issues

Feedback indicated problems with management, including ineffective handling of customer complaints and staff training.

Curbside Experience

Customers expressed frustration with the curbside pickup process, citing delays and prioritization of drive-thru orders.
  • RR
    Rene Rodriguez
    1 day ago
    1.0
    So they get everyone parked on the mobil orders and then get every meal together enside like 7-8 different ones to take them out all at once. Htf does that work? So peple order at the sane dan time. No you holding people up to no walk outside more then once or your jut to slow that every car gets parked
  • AT
    Aydée Tobías
    4 days ago
    2.0
    Staff sometimes is rude, if they have full drive thru they will give priority and not deliver your curbside order, I waited for more than 20 minutes and I had to walk inside and the food was there standing alone not sure for how long, store seems dirty and floor is sticky because of the dirt, interactive tables not always work
  • DG
    Daniela Garcia
    5 days ago
    1.0
    El peor McDonald's ordenó en línea para que sea mas rápido y 10 minutos después y sigo esperando hablo a la sucursal y me dicen que espere mas 🙃 ellos están muy mal.....
  • JH
    Jo H
    Nov 14, 2025
    5.0
    This is one of the busiest locations ive been to, but they sure do the best they can. The manager Gabby is always on top of the cooks and her back up manager Elijah is always on top of the orders coming in. I see them moving fast and hustling. I notice people get impatient but its understandable i guess. The place was packed. The wait time was moderate considering the amount of orders going in. I just appreciate the cooks at this location, im sure they take a lot of crap. They still manage to get it done. This place is packed all the time. Foods fresh. Havent had issues with my meals here so i dont mind the wait. Good hustling guys!
  • GM
    Guillermo Moya
    Nov 7, 2025
    3.0
    Últimamente no hay café según no se dan abasto ,deberían de solucionar este problema ya que muchos venimos por el café y estando ahí se compra algo mas. Y cuando se te antoja un frape en la tarde que la máquina no sirve. No entiendo porque hay este problema y he visitado muchos McDonald's y no he tenido esta situación.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Pharr, TX?

McDonald's in Pharr, TX is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

Drive-through is available Monday to Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.