McDonald's

3.8
1840 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
301 W Ridge Rd, Pharr, TX
78577, United States

Hours

Reviews

3.8
1,840 reviews
5 stars
903
4 stars
351
3 stars
233
2 stars
83
1 star
270

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or unhelpful.

Food Quality

Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, indicating a lack of proper cleaning and maintenance.

Management Issues

Feedback pointed to ineffective management, with complaints about staff behavior and service quality not being addressed.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
  • BB
    Bella B
    Jan 4, 2026
    1.0
    why have frappes on the menu if you’re NEVER gonna have them available. this mcdonald’s and the one in san juan NEVER has them available because the “machine is down” yea ok..
  • GT
    Gabriela Toraya
    Jan 3, 2026
    5.0
    Riquísimo el desayuno que se sirve hasta las 11:00 de la mañana y lo mejor la tradición e ir en pillama 😃
  • KL
    Kenya Lopez
    Dec 31, 2025
    1.0
    It is incredibly sad seeing the service time after time again and nothing changing. Orders are always wrong and if not that these kids attitudes are horrible. As well as management. I called bc they had me waiting 20+ mins for a simple order to then get home and being incorrect and when calling you legit hear them laughing at the reason of my issue. McDonald’s owners need to take accountability for the slack and unprofessional employees they hire now a day. And I know my concerns ain’t going to change anything but man it’s just the saddest thing to see how this new generation is being held accountable for their errors and then when they do get to be in the real world be lost bc they were never taught actually consequences.
  • CG
    Celeste Garza
    Dec 5, 2025
    1.0
    Horrible y pesima actitud del personal, muy groseros y te ignoran cuando acudes a mostrador a solicitar algo. Me tuvieron más de 8 minutos esperando en caja para solicitar unas catsup, me venían esperando y se burlaban de mi los trabajadores, tuve que empezar a levantar la voz para que por fin alguien se dignara a atenderme de muy mala gana. La comida sabe bien, pero tienen muy descuidado el trato al consumidor y no limpian las mesas.
  • LV
    Libby Vargas
    Dec 4, 2025
    2.0
    Service was fast. But the burritos, hashbrowns and coffee was cold. I took back just the coffee and ask if i could get a new one or at least heat it up. She gave me a new. I asked if she could bring a rag to clean the table cause it was dirty. The place was empty so the tables should have been clean. And she never cleaned the table.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Pharr, TX?

McDonald's in Pharr is open daily from 6:00 AM to 11:00 PM for dine-in customers.

What are the delivery hours for McDonald's Pharr location?

Delivery service is available every day from 5:00 AM to 11:30 PM.