McDonald's

3.8
1825 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
301 W Ridge Rd, Pharr, TX
78577, United States

Hours

Reviews

3.8
1,825 reviews
5 stars
897
4 stars
349
3 stars
231
2 stars
82
1 star
266

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and restrooms.

Order Accuracy

A significant number of customers experienced issues with incorrect orders and missing items.

Staff Attitude

Reviews indicated a lack of professionalism among staff, with some employees displaying negative attitudes towards customers.
  • TT
    Topo
    Nov 7, 2025
    1.0
    I rarely leave negative reviews, but my recent experience deserves attention. During my visit, the manager Rodrigo on duty provided poor service. My food was served cold, and when I politely brought it to his attention, I was met with attitude instead of an apology or a solution. I understand that mistakes happen, but professionalism and respect are basic expectations in customer service—especially from management. The experience left a disappointing impression of what should be a welcoming environment. I hope the business addresses this issue and provides additional training in customer care
  • YO
    Yvette Oyervides
    Oct 18, 2025
    1.0
    Worst McDonalds I’ve ever been to bad customer service and food so not go there ! The one in Hidalgo on Jackson always gives me my food fresh look at these old nuggets and fries they gave me !!
  • CC
    Cortez Creative DIY CREATIONS
    Oct 17, 2025
    1.0
    This place sucked..it is as dirty no tables cleaned..the flood dirty..the kiosk did not work..and my breakfast bagel was burnt.. the worse by far need new management..in addition the person who took my payment suggested I give him a 20 dollar tip.. kidding or not hell no!
  • LL
    LiA
    Oct 11, 2025
    3.0
    No kids playground just digital play screens, ice cream machine was out. Food was good and warm, no complaints other than that.
  • DR
    Dee Regal
    Oct 2, 2025
    5.0
    This is one of the busiest mcdonalds around the area and the crew managed to get my order to me on time. Very friendly and attentive crew. Despite the fast pace environment, manager Agustin was friendly and took the time to see if i found my order okay. Overall good environment. One of ky fav locations.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Pharr, TX?

McDonald's in Pharr is open daily from 6:00 AM to 11:00 PM for dine-in customers.

What are the delivery hours for McDonald's Pharr location?

Delivery service is available every day from 5:00 AM to 11:30 PM.