Business Details
About
American RestaurantBar & GrillSeafood RestaurantChicken Restaurant
Willie's Grill & Icehouse is a Texas institution, known for its relaxed atmosphere & scratch-made kitchen. Our 20 lone star locations serve up Texas-sized burgers, fresh Gulf Coast seafood, hand cut chicken, baby back ribs, and seasonal Cajun crawfish. Willie’s captures the feel of the traditional Texas Icehouse with ice-cold beer, a full bar serving handcrafted cocktails, garage doors, and friendly fast casual service. Enjoy dozens of flatscreen TV's, AC and free WiFi inside or sip on one of our frozen Rita's on the dog friendly patio. Kick back and relax with family, friends, and large groups while digging into some down-home Southern hospitality!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Willie's Grill & Icehouse
19200 Colorado Sand Dr, Pflugerville, TX
78660, United States
Hours
Reviews
4.5
2,003 reviews
5 stars
1,530
4 stars
227
3 stars
89
2 stars
66
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various staff members, with specific mentions of servers like Makena, Moose, and Scarlet.
Food Quality
While some customers enjoyed the food, others found it inconsistent, with reports of bland dishes and occasional mistakes in orders.
Atmosphere
The restaurant is noted for its laid-back and friendly atmosphere, making it a popular spot for casual dining.
Order Process
Several reviews mentioned confusion regarding the ordering process, which involves ordering at the counter and then being served at the table.
- DVDanny V4 days ago1.0Worst experience for our first visit. Not as good as the Kyle location. This has to be the most incompetent manager I’ve ever dealt with. Y’all need to hire a better one because he’s not it. Waiting over an hour for our food to finally be told they misplaced our order. Then backtracked to blame on our server which he was amazing. At that point I knew the manager was not going to be of any help. The table behind us waited the same. It was irritating watching people come in 20min after us order and leave before anything. Save yourselves the trip.
- JGJ G6 days ago5.0Went in with my family to enjoy some wonder lunch not only did we have great food but we had an amazing server Diamond did wonderful. Loved her customer service skills and always smiling. She sure did take care of us all great!!! Good job young lady!!!!!
- RGRicky g6 days ago5.0Great food and even better service! Shout out to Diamond for making this such a great first experience! She was quick to attend to all our needs with great hospitality! I would definitely return to this location!
- JGjess guajardo6 days ago5.0Shout out to the young lady that has served us serve times Miss Diamond. She has amazing customer service and very positive young lady. Always smiling and an amazing team player. You can truly tell she enjoys what she does!!!! Great food love the variety of the menu. Atmosphere is very enjoyable!
- PSPerri SweedDec 28, 20254.0I have been a loyal Willie’s customer since they opened this location and haven’t been disappointed yet. I usually sit at the bar with the bartenders Wyatt and Mike and they are great! Our food is always hot and the drinks and on point everytime. **every once in a while our food is wrong or something is off, which happens at any restaurant, but here they are always extremely apologetic and work fast to fix any issue you may have. Overall, great place!
Frequently Asked Questions About Willie's Grill & Icehouse
Does Willie's Grill & Icehouse accept reservations?
No, Willie’s Grill & Icehouse does not accept reservations.
What types of food does Willie’s Grill & Icehouse serve?
They serve Texas-sized burgers, fresh Gulf Coast seafood, hand-cut chicken, baby back ribs, and seasonal Cajun crawfish.
What are the regular operating hours for Willie’s Grill & Icehouse?
They are open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:30 PM.
When is happy hour at Willie’s Grill & Icehouse?
Happy hour runs Monday to Friday from 2:00 PM to 6:00 PM. The restaurant is closed for happy hour on weekends.
Does Willie’s Grill & Icehouse offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Is Willie’s Grill & Icehouse dog-friendly?
Yes, they welcome dogs on their outdoor patio but not inside the restaurant.
What payment methods are accepted at Willie’s Grill & Icehouse?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Are there any nearby places where I can shop or run errands before or after dining at Willie’s Grill & Icehouse?
Yes, nearby you can visit Kohl’s department store, Costco wholesale store, and Sephora beauty supplies for convenient shopping.
What nearby options are available for quick bites or casual dining near Willie’s Grill & Icehouse?
You can visit P. Terry's Burger Stand for fast food options or Tropical Smoothie Cafe for smoothies and light meals.
Are there any nearby health or medical services close to Willie’s Grill & Icehouse?
Yes, options include Austin Regional Clinic, Jolly Good Eye Care, and Kelly Lane Dentistry nearby for your medical and dental needs.