Business Details
About
American RestaurantBar & GrillSeafood RestaurantChicken Restaurant
Willie's Grill & Icehouse is a Texas institution, known for its relaxed atmosphere & scratch-made kitchen. Our 20 lone star locations serve up Texas-sized burgers, fresh Gulf Coast seafood, hand cut chicken, baby back ribs, and seasonal Cajun crawfish. Willie’s captures the feel of the traditional Texas Icehouse with ice-cold beer, a full bar serving handcrafted cocktails, garage doors, and friendly fast casual service. Enjoy dozens of flatscreen TV's, AC and free WiFi inside or sip on one of our frozen Rita's on the dog friendly patio. Kick back and relax with family, friends, and large groups while digging into some down-home Southern hospitality!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Willie's Grill & Icehouse
19200 Colorado Sand Dr, Pflugerville, TX
78660, United States
Hours
Reviews
4.5
1,935 reviews
5 stars
1,474
4 stars
220
3 stars
87
2 stars
65
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are inconsistent; while some servers like AJ and Makena receive high praise for attentiveness, others have been reported as neglectful or unprofessional.
Food Quality
Food quality varies significantly; some customers enjoyed the meals while others found them bland, poorly prepared, or lacking seasoning.
Atmosphere
The atmosphere is generally described as friendly and welcoming, making it a good spot for families and casual dining.
Order Accuracy
There are frequent complaints about order accuracy, with many customers reporting missing items or incorrect orders.
Staff Friendliness
Many reviews highlight the friendliness of the staff, particularly certain servers who create a positive dining experience.
- NMNyonza Musinguzi2 days ago1.0They will walk by you for 20 minutes before speaking to you. When they do … they will tell you to get up and walk back to the front to order drinks or food. You would expect that the bar staff would recognize someone sitting there obviously not aware of their abnormal operations. No one at the front says anything when you walk in so you expect it’s seat your self/ order at the table.
- MPMarcella Palomo3 days ago5.0We come here for happy hour and to see Wyatt, he’s the best. Literally has the best service and bust his butt behind the bar! I usually order a jack and coke with grenadine he goes above and beyond and brings me cherry jack and coke with the cherry! It’s the little things, we come back multiple days out of the week. Don’t get me started on Bronco Mike behind the bar also kids cool as can be.
- MMManuel Mayer6 days ago5.0Food is great, service is outstanding. From the moment you walk in and order. It’s very efficient. Makena was our server and she did a great job keeping up with us, while we made a mess with our delicious seafood boils. Definitely will be back.
- AMAtticus McclennyNov 7, 20255.0⭐️⭐️⭐️⭐️⭐️ Went to **Willie’s Ice House & Grill in Pflugerville** and it was great. Food was bomb — came out quick and tasted fresh. The vibe was super chill, good spot to kick back and eat. Our server **Scarlet** was awesome, super nice and on top of everything. She made the whole experience even better. Definitely coming back — ask for Scarlet if you go!
- RRRobert RawlsNov 4, 20251.0Never eaten the food here and decided to order for delivery so I can't speak to atmosphere for service... That being said I spent $100 really trying to get a variety of their items to try out, figured I'd find something I liked... Burgers were plain, one was undercooked and didn't come with some/any of the various toppings advertised If the fried pickles were any thinner/full of holes they would blow away in the wind. Fries were gross soggy Sweet potato fries were edible, but nothing I would order again Tater tots were mehh Kids wouldn't even eat the Mac n cheese They forgot our chips so I couldn't try the queso And somehow they managed not to fully cook the baked potatoes....
Frequently Asked Questions About Willie's Grill & Icehouse
Does Willie's Grill & Icehouse accept reservations?
No, Willie’s Grill & Icehouse does not accept reservations.
What types of food does Willie’s Grill & Icehouse serve?
They serve Texas-sized burgers, fresh Gulf Coast seafood, hand-cut chicken, baby back ribs, and seasonal Cajun crawfish.
What are the regular operating hours for Willie’s Grill & Icehouse?
They are open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:30 PM.
When is happy hour at Willie’s Grill & Icehouse?
Happy hour runs Monday to Friday from 2:00 PM to 6:00 PM. The restaurant is closed for happy hour on weekends.
Does Willie’s Grill & Icehouse offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Is Willie’s Grill & Icehouse dog-friendly?
Yes, they welcome dogs on their outdoor patio but not inside the restaurant.
What payment methods are accepted at Willie’s Grill & Icehouse?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Are there any nearby places where I can shop or run errands before or after dining at Willie’s Grill & Icehouse?
Yes, nearby you can visit Kohl’s department store, Costco wholesale store, and Sephora beauty supplies for convenient shopping.
What nearby options are available for quick bites or casual dining near Willie’s Grill & Icehouse?
You can visit P. Terry's Burger Stand for fast food options or Tropical Smoothie Cafe for smoothies and light meals.
Are there any nearby health or medical services close to Willie’s Grill & Icehouse?
Yes, options include Austin Regional Clinic, Jolly Good Eye Care, and Kelly Lane Dentistry nearby for your medical and dental needs.