Wendy's

3.6
1382 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1425 Wells Branch Pkwy, Pflugerville, TX
78660, United States

Hours

Reviews

3.6
1,382 reviews
5 stars
543
4 stars
297
3 stars
214
2 stars
107
1 star
221

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and staff not verifying orders properly.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with some customers expressing dissatisfaction with the taste.

Service Issues

Customers frequently noted rude or unhelpful staff, long wait times, and poor customer service experiences.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • DN
    Damon Norman
    Nov 2, 2025
    1.0
    the lady taking orders on November 2nd night shift at 12:40ish should be fired. How when she asked me if I wanted a single double or triple and I specifically asked for my order to be an #7 double with bacon, pickles ,tomatoes, lettuce , ketchup, and mustard NO MAYO, and she repeats the order back to me twice. While paying for the food the lady gives me attitude off the back all I did was give her my order just because shes not having a good night doesn’t mean she has to take it out on paying customers, I am very mad and will be taking this situation to corporate because I was being nice asking the lady while at the window and I quote “ excuse me mam, excuse me mam” she says “ oh hold up wait” closes the window in me and my friends face. She comes back to the window with our food about 15 minutes later and I say again “ excuse me mam, excuse me mam” she smiles and closes the window in my face, I had already had a long day because I just got off work so I told my friend to just drive away not knowing the main part of my order was messed up bro. I probably wouldn’t of even made an report because I was in her situation once so I understand it’s late and she didn’t wanna be working so late and all I was wanting was a little bit more bbq sauce, the lady just shouldn’t be treating paying customers that way, if shes treating me this way jus imagine how she’s treating others that don’t report.
  • KD
    Kyle Damas
    Oct 25, 2025
    1.0
    Went for breakfast the morning of Saturday, October 25th, 2025 around 8:30 am and had a pretty bad experience. We ordered the Maple Bacon Chicken Croissant Combo and they forgot the maple butter on the sandwich. We also ordered a Sausage, Egg & Swiss Croissant Combo and they forgot the creamy swiss cheese sauce. They forgot our French Toast sticks order as well, but we caught that and they brought it out to us. They also gave us a cold brew coffee instead of the Caramel Cold Foam, but we caught that and they gave us the right one. Really disappointing.
  • JG
    J G
    Oct 25, 2025
    1.0
    Location continues to decline. Will not be returning after this mornings visit. Didn't give us our entire order. Luckily we checked before leaving and asked for what was missing. Get home to breakfast sandwiches with no cheese or sauce.
  • LE
    Lyric Ervin
    Oct 15, 2025
    1.0
    Gave me cheese even though I asked for no cheese
  • LF
    Lauren Francione
    Oct 9, 2025
    1.0
    The Classic Chicken Sandwich & Fries look nothing like the photos. lol I took a bite, spit it out, then went across the street to Burger King. Give me a heart/like if you agree the photos look nothing alike?

Frequently Asked Questions About Wendy's

Is 120 Pflugerville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.