Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders, missing items, and staff not verifying orders properly.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with some customers expressing dissatisfaction with the taste.
Service Issues
Customers frequently noted rude or unhelpful staff, long wait times, and poor customer service experiences.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
DN
Damon Norman
Nov 2, 2025
1.0
the lady taking orders on November 2nd night shift at 12:40ish should be fired. How when she asked me if I wanted a single double or triple and I specifically asked for my order to be an #7 double with bacon, pickles ,tomatoes, lettuce , ketchup, and mustard NO MAYO, and she repeats the order back to me twice. While paying for the food the lady gives me attitude off the back all I did was give her my order just because shes not having a good night doesn’t mean she has to take it out on paying customers, I am very mad and will be taking this situation to corporate because I was being nice asking the lady while at the window and I quote “ excuse me mam, excuse me mam” she says “ oh hold up wait” closes the window in me and my friends face. She comes back to the window with our food about 15 minutes later and I say again “ excuse me mam, excuse me mam” she smiles and closes the window in my face, I had already had a long day because I just got off work so I told my friend to just drive away not knowing the main part of my order was messed up bro. I probably wouldn’t of even made an report because I was in her situation once so I understand it’s late and she didn’t wanna be working so late and all I was wanting was a little bit more bbq sauce, the lady just shouldn’t be treating paying customers that way, if shes treating me this way jus imagine how she’s treating others that don’t report.
KD
Kyle Damas
Oct 25, 2025
1.0
Went for breakfast the morning of Saturday, October 25th, 2025 around 8:30 am and had a pretty bad experience. We ordered the Maple Bacon Chicken Croissant Combo and they forgot the maple butter on the sandwich. We also ordered a Sausage, Egg & Swiss Croissant Combo and they forgot the creamy swiss cheese sauce. They forgot our French Toast sticks order as well, but we caught that and they brought it out to us. They also gave us a cold brew coffee instead of the Caramel Cold Foam, but we caught that and they gave us the right one. Really disappointing.
JG
J G
Oct 25, 2025
1.0
Location continues to decline. Will not be returning after this mornings visit. Didn't give us our entire order. Luckily we checked before leaving and asked for what was missing. Get home to breakfast sandwiches with no cheese or sauce.
LE
Lyric Ervin
Oct 15, 2025
1.0
Gave me cheese even though I asked for no cheese
LF
Lauren Francione
Oct 9, 2025
1.0
The Classic Chicken Sandwich & Fries look nothing like the photos. lol I took a bite, spit it out, then went across the street to Burger King. Give me a heart/like if you agree the photos look nothing alike?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pflugerville, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pflugerville, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (737) 733-4435.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 120 Pflugerville Wendy’s serve breakfast?
Yes, this Wendy’s location in Pflugerville, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1425 Wells Branch Pkwy in Pflugerville open 24 hours?
Yes, this Wendy's location is open 24 hours every day, including drive-thru service.
Does this Wendy's offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or via their website at order.wendys.com by selecting this location.
What meals are served at this Wendy's location?
This Wendy's serves breakfast, lunch, and dinner with a variety of menu options available throughout the day.
Can I use mobile payment cards at Wendy's in Pflugerville?
Yes, this Wendy's accepts American Express, Discover, MasterCard, Visa, and cash as payment options.
Where can I find Wendy's menu pricing and nutritional information?
Menu pricing and nutrition details are available on the Wendy's website and mobile app, tailored to this location.
Does this Wendy's location have a drive-thru?
Yes, the Pflugerville Wendy's offers a drive-thru that operates 24/7 for your convenience.
How do I contact Wendy's Pflugerville for feedback or questions?
You can reach customer care via their website contact page, call 888-624-8140, or directly contact this location at (737) 733-4435.
Are there other fast food restaurants near this Wendy's location?
Yes, Burger King and Wingstop are nearby, offering alternative dining options in the area.
What nearby stores could I visit along with Wendy's at Wells Branch Pkwy?
Nearby, you can visit T-Mobile and Boost Mobile for mobile phone services or Sally Beauty for cosmetic supplies.
Are there places near Wendy's where I can get automotive services?
Yes, Jiffy Lube and Texaco Station are close by, offering oil changes and fuel services, convenient for while you grab a meal.