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McDonald's

3.4
(1492 reviews)
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Business Details

1700 W Pecan Street, Pflugerville, TX
78660, United States
(512) 989-0771
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1700 W Pecan Street, Pflugerville, TX
78660, United States

Hours

Reviews

3.4
1,492 reviews
5 stars
535
4 stars
288
3 stars
248
2 stars
113
1 star
308

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and bathrooms noted by multiple customers.

Wait Times

Customers consistently complained about long wait times for food, both in the drive-thru and inside the restaurant.
  • BN
    Boniface Nnaji
    6 days ago
    1.0
    Not a friendly welcome from any of them. Orange juice spilled out the container and they didn't care to clean it till I pointed out and cleaned it reluctantly. May never go that McDonalds again.
  • DD
    Dave Delguzzi
    Feb 10, 2026
    2.0
    First time I've been there in years. Ask twice for ketchup, didn't get any now, I remember why it's been years since i've been there
  • CB
    Chingo bling
    Feb 4, 2026
    5.0
    Excelente servicio
  • KM
    Kasandra Mitchell
    Jan 27, 2026
    1.0
    Cold food when asked for coin to order. Food was as cold as it is outside during this winter storm.
  • IG
    ItsEdmondYT garcia
    Jan 13, 2026
    4.0
    Mi hijo es fan de McDonalds, y seguiré yendo, pero esta vez se pasaron me dieron el pan quemado y tiesoooo, llevaba prisa por eso no me regresé, a pesar de q siempre pido las hamburguesas plain, me hacen estacionarme, para q su contador de minutos corra como si ya me hubieran atendido y solo pido pan, carne y queso muy fácil de preparar, adjunto evidencia del pan horrible, revisen bien su orden antes de marcharse. 🫢
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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