McDonald's

3.4
1467 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1700 W Pecan Street, Pflugerville, TX
78660, United States

Hours

Reviews

3.4
1,467 reviews
5 stars
524
4 stars
287
3 stars
247
2 stars
109
1 star
300

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to frustration.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, with many customers receiving the wrong items or missing components.

Food Quality

Several customers experienced issues with food temperature and quality, including cold or improperly prepared items.

Cleanliness

The restaurant was frequently described as unclean, with dirty tables and floors noted by multiple reviewers.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the indoor playground for children.
  • HR
    Honest Review
    6 days ago
    5.0
    Kevin had great customer service!!!
  • HE
    Hamid Eshan
    Nov 5, 2025
    2.0
    They don’t have the cook standing anymore. I can’t refill my drinks. they my order was missing two burgers in three french fries. my kids were crying for their milkshake, cause they couldn’t get their milkshakes any time.
  • CK
    Cassandra Keck
    Oct 29, 2025
    5.0
    This McDonald's had signs up inside, warning that some Monopoly menu items might not come with the Monopoly piece peel, but hashbrowns weren't listed on the sign, so I got two for breakfast. These, thankfully, came with Monopoly piece. Unfortunately, I got two property pieces that I already had, Baltic Avenue and Indiana Avenue. This McDonald's had working outlets, so customers can charge their phones, or use their laptops, like at all decent Starbucks. I used one to charge my phone, while passing time, between job app shifts. Most McDonald's locations in Austin, where I normally am, have become cold-hearded, and impractical, when it comes to the outlet issue, as many outlets have been sealed up. Perhaps, their aim has been to ward off the homeless population, and to discourage them from hanging around to charge their phones. This is silly, because homeless people, often, still have some money to spend, and they would be more inclined to spend more, if they could stay longer to charge their phones. I use the bus to travel around, and my phone's battery regularly runs low, so I appreciate being able to charge my phone, when I am at a restaurant, and I notice, when they have sealed off their outlets, due to this. This location, also, had cute art on their bathroom doors, and no number locks on them. Number locks were added to the bathroom doors of many businesses, during the plandemic; the better business owners did not follow this trend, however. At several Austin locations, the gangstalkers have gotten McDonald's staff to intentionally give me the wrong dipping sauce (Honey Mustard, instead of Honey), or regular Coke, instead of diet. The staff, here, got my order right. I was never given anything that I didn't order. There was no gangstalking harassment of any kind, from other customers, or staff. If you have kids, or are babysitting, you may particularly appreciate that there is an indoor playground, at this location. I can't think of anything bad to say about this location.
  • JC
    Jay Chapa
    Oct 27, 2025
    1.0
    DISGUSTING!!! i ate a big mac yesterday, a few hours later i felt sick to my stomach.. its the next day and I threw up everywhere. Never going back there. Really nasty, food poisoning
  • MB
    Mayelin Barrio
    Oct 25, 2025
    1.0
    El dia sábado a la 1 y 18 estaba una chica en la ventana muy grosera, diciendo a mi esposo que no era su problema que la orden estuviese mal ,nos cerró la ventana en la cara muy molesta estoy

Frequently Asked Questions About McDonald's

What are the regular operating hours for the McDonald's at 1700 W Pecan Street, Pflugerville?

The McDonald's is open daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open from 5:30 AM to 11:00 PM every day, with extended hours until midnight on Fridays and Saturdays.