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H-E-B

4.5
(3505 reviews)

Business Details

201 N FM 685, Pflugerville, TX
78660, United States
(512) 251-0002
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 201 N FM 685 in Pflugerville, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
201 N FM 685, Pflugerville, TX
78660, United States

Hours

Reviews

4.5
3,505 reviews
5 stars
2,395
4 stars
748
3 stars
193
2 stars
53
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with specific mentions of individual employees providing excellent service.

Product Quality

There were mixed reviews regarding product quality, with some customers reporting issues with fresh produce and meat, while others appreciated the variety and quality of certain items.

Store Cleanliness

Many customers noted that the store is generally clean and well-organized, although some mentioned occasional issues with cleanliness in specific areas.

Curbside Experience

The curbside pickup service received positive feedback for efficiency and quality of selected items.

Management Issues

Several reviews highlighted concerns about management's handling of customer complaints and issues, indicating a need for improvement in customer service protocols.
  • HH
    hbell1111
    Feb 8, 2026
    4.0
    Great customer service. Unfortunately they did not carry the Central Market Italian Soda. I usually buy 4 bottles of it.
  • RR
    RedaRBZ
    Feb 8, 2026
    5.0
    U know
  • AC
    Alex Casso
    Feb 5, 2026
    1.0
    Pharmacy terrible had to get my sons antibiotic and the Asian lady told me she couldn't get any information when I called Medicaid they said they have ways to pull up information and even call..
  • HK
    hal kuempel
    Jan 1, 2026
    5.0
    Friendly service, great products at reasonable prices
  • DF
    Dennis Farar
    Dec 30, 2025
    4.0
    The mainstay local Tx grocery store. I particularly like the strong Hispanic fare and vibe.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

This information is certified by H-E-B and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Official website
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