Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.5
172 reviews
5 stars
133
4 stars
20
3 stars2
2 stars
4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and efficient service, there were notable complaints about staff attitudes and order handling.
Order Accuracy
Several reviews highlighted issues with incorrect orders and long wait times, particularly in drive-thru situations.
Drink Quality
Most customers enjoyed the drinks, noting their delicious flavors, but some experienced inconsistencies in drink preparation.
Atmosphere
The atmosphere was generally described as warm and welcoming, with many customers appreciating the friendly interactions with staff.
Location Issues
Some customers expressed frustration with the layout and efficiency of the drive-thru lines, suggesting improvements are needed.
- SDShelley DeVilliers4 days ago5.0the broistas were so nice! they loved the flavor combo i put them on!!
- ATAlvin TranNov 2, 20252.0Regular customer here. Nov 2, 2025 ~10:00 AM, I ordered a Golden Eagle with Soft Top, and the Soft Top was on my receipt. The drink was handed out without it. When I politely said I’d already paid, I was told I’d have to pay again—no one checked the order ticket or my receipt. To make it more confusing, a car cut into the line ahead of me and may have gotten my drink, but staff wouldn’t verify the order sequence or confirm with the order taker. The tone at the window made me feel like I was being dishonest, which was disappointing. I usually choose Dutch Bros for friendly service; today missed the mark. Suggestion: verify the ticket/receipt and the line order, and try to fix the issue not argue with customer I love Dutch Bros, but this experience makes me hesitant to return to this location.
- PCPatty CastroOct 31, 20251.0I would suggest you don’t come to this location because they don’t know how to alternate their lines with who got in line 1st they let other people go way ahead of you that we’re behind you. I would suggest you find a different location because this location really sucks they don’t care whether you’re here or not and they make you wait really long in the drive-through.
- JZJames ZornOct 20, 20255.0I loce Dutch Bros and this was a new location with friendly staff. The coffee was delicious and the Rebel Aftershock is my go to Energy Drink.
- YGYasmin GonzalezOct 10, 20255.0After being a Starbucks fan and customer, and receiving milk with coffee, not a coffee with milk, I felt scammed and disappointed. The drink was that milk, a lot of milk and a hint of coffee. I'm loving DutchBros.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours of Dutch Bros Coffee at 14920 Bald Eagle Drive?
Dutch Bros Coffee is open 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and 5:00 AM to 11:00 PM on Friday and Saturday.
What types of payment does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may accept personal checks.
Does Dutch Bros Coffee offer drive-through or curbside pickup services?
Dutch Bros Coffee has drive-through service but does not offer curbside pickup or delivery. You can also order ahead through their app.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes! Download the Dutch Bros app to receive a free drink reward on your birthday, or let your broista know if you don’t have the app.
What caffeine-free drink options are available at Dutch Bros Coffee?
Dutch Bros offers caffeine-free options such as Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and espresso drinks made with decaf espresso.
What flavors does Dutch Bros Coffee offer for their drinks?
Flavors include almond, banana, blackberry, blue raspberry, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, strawberry, vanilla, and more.
Are there any nearby places to visit after getting coffee at Dutch Bros Coffee?
Yes, you can visit Mama Bro's Fine Dine-in Restaurant, Bar, Bakery and Takeout for a meal, or relax at Wells Park nearby after your coffee.
Where can I find convenience stores or gas stations near Dutch Bros Coffee?
QuikTrip, a gas station and convenience store, is located close to Dutch Bros Coffee for any quick stops.
Are there any dental or healthcare facilities near Dutch Bros Coffee?
Yes, Glow Pediatric Dentistry, Pearls Orthodontics, Apolonia Smiles, and Smiles on Wells are nearby for dental care needs.
Can Dutch Bros Coffee customers find car services nearby?
Royal Limos Co offers limo services and car rentals nearby, convenient for transportation needs after your coffee visit.