Chipotle Mexican Grill

Reviews

• CS

  Chasitiy Sanchez

  Nov 17, 2025
  5.0
  I visited the Chipotle in Pflugerville and had an issue with one of the team members. When I brought it to the manager, Carmen, she handled the situation professionally and with great care. She immediately apologized for her team member’s behavior and made sure everything was corrected right away. Her customer service was excellent and truly made the experience much better. Thank you, Carmen, for your kindness and for taking responsibility — it really shows great leadership. I’ll definitely be returning!
• AO

  Andrei Otradnov

  Nov 14, 2025
  4.0
  I paid $17, but the portion they gave me was so small that I didn’t get full at all. The amount of food was really tiny.
• BA

  Beautiful Artis

  Nov 5, 2025
  3.0
  I do not believe i have ever seen this location look clean in the dining area. Quality of the food is good, however the servers are not consistent. Sometimes I receive a beautiful bowl, and Sometimes the bowl looks like the person was mad when they made it.
• JT

  Just_tiki with a positive cup of tea

  Oct 18, 2025
  1.0
  Dissatisfied customer. I came in for a kids meal taco I told the young black guy I wanted meat and cheese in that taco and what my three side were he told me it’s an up charge and I was like wait what? So he put it on the side when I get to the register the young lady said the same thing I was that’s not right the young lady wanted to argue with me and I was like never mind and just paid for my order and left cause then it started to get crowded I never received my baby chips and when I walked away I heard them in the back arguing about it amongst themselves online it reads…. I made sure to check cause this was my first time ordering this. ********** The Chipotle Kid's Meal The Chipotle kids' taco meal comes with two soft or crispy tacos, a choice of one protein, two fillings, and three sides, which include a drink (juice, milk, or soda) and either a fruit or kid's chip
• SK

  Sarah Karji

  Oct 15, 2025
  1.0
  I had a really disappointing experience at this Chipotle branch tonight. The lady serving the food was giving very small portions — I literally had to ask her to add more for almost every item. When I politely asked why she was serving such small amounts, she didn’t respond and seemed upset. That’s not the kind of service I expect from Chipotle. However, I want to mention that one of the male staff members was very kind and professional. He even let me try a small sample of one of the proteins, and when I told him the meat was too spicy for me, he kindly offered to prepare a new bowl with different protein and rice. Unfortunately, he got busy helping other customers, so that lady ended up finishing my order — and that’s when the poor experience happened. I really appreciated the gentleman’s great service, but overall, the experience with the portioning and attitude of the other staff member was disappointing. I won’t be coming back to this location.

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