Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Pflugerville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,216 reviews
5 stars
513
4 stars
246
3 stars
133
2 stars
86
1 star
238
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported unsanitary conditions in both the dining area and food preparation areas.
Service Quality
Customers frequently mentioned poor service, including rude staff, slow service, and issues with order accuracy.
Portion Sizes
Numerous reviews highlighted dissatisfaction with small portion sizes relative to the price paid.
Food Quality
While some customers enjoyed the food, there were consistent complaints about food being cold, undercooked, or not fresh.
Availability of Items
Customers noted frequent shortages of menu items, particularly during busy hours.
- JWjayda white5 days ago2.0I ordered a pickup for the first and the last time I dont remember chipotle being so stingy i personally believe if they want more service give good portions not two small scoops of food like theres people out here wanting to eat at chipotle and is expecting good portions of food you dont wanna go to a five star restaurant and get half a burger or two fries right no you came there to get the full meal not just half. Im extremely irritated and mad at the fact they did this, this is really selfish behavior. And for the price i paid for my food to only get half this is really disgusting and i personally believe I should get a refund i shouldnt be paying 20+ on food there to only get halfassed like this is outrageous. And i personally love chipotle I cant believe this
- BJBrandle Fowler Jr.Dec 18, 20253.0The presentation of my burrito was sloppy placed it online first they forgot my queso and second they didn't wrap my burrito properly. How you wrap a big burrito with one foil and leave the other side not covered? Disappointing chipotle train your employees better..
- DDDrea DreaNov 23, 20253.0This location is the cleanest chipotle I’ve been too. I look at the floors where they are preparing food and how the general appearance of the food looks and it was clean. It never fails tho my chips were stale. I ordered small chips to go with my bowl because every time the chips are stale. There was also only one person making the food so there was a wait but finally another employee came to help.
- CSChasitiy SanchezNov 17, 20255.0I visited the Chipotle in Pflugerville and had an issue with one of the team members. When I brought it to the manager, Carmen, she handled the situation professionally and with great care. She immediately apologized for her team member’s behavior and made sure everything was corrected right away. Her customer service was excellent and truly made the experience much better. Thank you, Carmen, for your kindness and for taking responsibility — it really shows great leadership. I’ll definitely be returning!
- AOAndrei OtradnovNov 14, 20254.0I paid $17, but the portion they gave me was so small that I didn’t get full at all. The amount of food was really tiny.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Pflugerville?
Chipotle Mexican Grill in Pflugerville is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer in-store pickup and delivery?
Yes, Chipotle Mexican Grill in Pflugerville offers both in-store pickup and delivery services.
What is Chipotle's commitment to food quality and sourcing at the Pflugerville location?
Chipotle follows 'Food with Integrity' principles, using responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Pflugerville?
It is located at 2424 FM 685, Travis, Pflugerville, TX 78660, USA.
Can I order Chipotle food online or via an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
What are some nearby dining options to Chipotle Mexican Grill in Pflugerville?
Nearby dining options include Five Guys, Raising Cane's, Einstein Bros. Bagels, Bamboo Bistro, and Austin's Pizza.
If I'm visiting Typhoon Texas Waterpark, is Chipotle a convenient place to eat nearby?
Yes, Chipotle is located near Typhoon Texas Waterpark, making it a convenient dining option before or after your waterpark visit.
Are there any retail stores close to Chipotle in Pflugerville?
Yes, nearby retail stores include Mattress Firm, Hobby Lobby, Factory Mattress, and Lovesac.
What payment methods and services does Chipotle in Pflugerville support?
This location supports online orders, catering, gift cards, and accepts credit cards.
How can customers contact the Chipotle Mexican Grill in Pflugerville?
You can contact them by phone at +1 512-989-5717 or by email at TX.2634.Pflugerville@chipotle.com.