Location.com logo
Brand Certified

Arby's

3.5
(475 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1313 Fm 685, Pflugerville, TX
78660, United States

Hours

Reviews

3.5
475 reviews
5 stars
194
4 stars
85
3 stars
67
2 stars
28
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and difficulty reaching staff by phone.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, old, or poorly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported poor service.
  • CB
    Craig Bond
    2 days ago
    4.0
    Fish sandwich was above average. Mozzarella sticks were not heated enough. Service was polite and fast.
  • LD
    LeAnn DeLille
    Feb 7, 2026
    5.0
    They had the beef, and the turkey!!!!
  • TS
    Tyler Scott
    Dec 7, 2025
    1.0
    Went here one saturday, not a single car or customer in sight. Pulled up to the drive through guy told me hey one second, i'm not ready yet. Sat there for about five minutes before going to zaxby's next door.
  • KN
    Kieumi Nguyen
    Nov 24, 2025
    1.0
    If you place an order on the app and it gives you the choice on pickup and I choice drive thru even has it on the receipt but after waiting in line to pick it up my daughter was told to go inside and then had to wait in that line food was for 6pm pick they didnt get it until 6:30. So by the time she brought it home it was 6:50 and cold. I tried calling while she was waiting inside and the phone doesnt ring and when it finally makes a noise its busy. Then, we get the meal home.And it's not even correct.So I have to drive all the way back out there.And at this point I no longer want the food your double roast beef looked like a single roast.Beef, I asked for a roast beef with no cheddar, and I put cheddar, it's just ridiculous now that workers don't read. I've ordered plenty of times from this arby's, and there's a difference during the day crew in the night crew on how much meat they put on there.It's not the same. And they still haven't fixed their phone.I've seen all the other reviews with the same issue.Call them and can't get through
  • PL
    Patricia Lee
    Nov 23, 2025
    2.0
    Purchased curly fries and rueben sandwich on last night but fries were old and hard so disappointed but had driven off until realized?

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others