Sonic Drive-In

3.6
1406 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pecos, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5101 South Cedar Street for the ultimate SONIC experience!

Location

Sonic Drive-In
5101 South Cedar Street, Pecos, TX
79772, United States

Hours

Reviews

3.6
1,406 reviews
5 stars
504
4 stars
344
3 stars
224
2 stars
119
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly and attentive, while others were reported as rude or unhelpful.

Food Quality

Inconsistent food quality; many customers received cold or poorly prepared items, while others enjoyed their meals.

Order Accuracy

Frequent issues with order accuracy, leading to customer frustration over incorrect or incomplete orders.

Wait Times

Long wait times reported, especially during busy hours, with some customers leaving without being served.

Cleanliness

Generally positive remarks about cleanliness, particularly in the parking area and restrooms.
  • CM
    Chris Medina
    Dec 31, 2025
    4.0
    The parking bay screen half of them don’t work and to pay take for every to take the payment. The food is Ohk sometimes they forget one of my food order
  • JW
    Jeff Walton
    Dec 27, 2025
    4.0
    Ordering through the app was a little frustrating. After submitting the supersonic burrito combo, all that was in the cart was the picante sauce. I got an alert telling me to add an item from their menu. I had to add the burrito, tots, and drink separately. Thankfully, the free drink "your way" brought the total down closer to the combo price. Aside from the issues with the app, picking up the food was a great experience.
  • CS
    Crisalyn Sachi
    Dec 26, 2025
    5.0
    Really nice service
  • TO
    Tony Oliver
    Dec 22, 2025
    5.0
    Staff was really friendly and quick with the service, really wish I had gotten the of the lady who took and brought out my order but she had a very warm and welcoming smile.
  • GG
    GNB720
    Nov 29, 2025
    1.0
    Wow, whoever was working the drive-through window this afternoon… They really could use some training on customer service. I returned to this location after picking up a burger and taking a few bites, before realizing the bun I was holding was cold. The boy at the drive-through window said nothing when I pulled up after being directed by the girl on the speaker. I let him know the situation that my burger was cold and missing some condiments and he simply snatched the bag out of my hand again without saying anything and turned and left. When he returned, he again said nothing. And then shut the drive-through windows. Naturally, I checked the burger to make sure everything was in order and the bun again was not hot though the burger patty was hot this time and it had all the correct ingredients. After signaling to the drive-through guy that it still wasn’t very hot, he began to argue with me about the previous burger, being fine and asking if I was wanting another burger yet again. My simple question was if there was a way to microwave it to get the button hotter of which he informed me that food is not microwaved at sonic. Way to go. That’s reassuring. But I don’t understand his impatience and lack of service with a simple request for a fresh hot burger with the correct ingredients after paying $10 for it. This kid could really use some training in how to handle customer complaints with a bit more patience, and grace and courtesy. His level of rudeness was appalling so much so that I’m writing this ridiculous review about a damn sonic experience