Business Details
About
Tea Room
HTeaO offers freshly brewed tea hourly featuring over 20 flavors of the best 100% broadleaf iced tea. All of our tea is brewed with double-pass reverse osmosis water and is available by bottle, gallon, & 5 gallons sizes. In addition to our world class tea, we offer the best bagged ice both crushed and cubed! We are your local YETI retailer merchandising the full line of YETI products.
Location
Hours
Reviews
4.7
321 reviews
5 stars
262
4 stars
32
3 stars
14
2 stars
5
1 star
8
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service; some customers experienced long wait times and unprofessional behavior, while others praised friendly and helpful staff.
Product Quality
Overall positive feedback on the quality and variety of teas and coffees, with many customers expressing satisfaction with their drinks.
Cleanliness
Most customers noted that the store is clean and well-stocked, contributing to a pleasant experience.
Drive-Thru Experience
Drive-thru service received criticism for being slow and inconsistent, with some customers reporting rude interactions.
Customer Loyalty
Many customers expressed strong loyalty to the brand, highlighting their favorite drinks and the welcoming atmosphere.
- BMBilly Mckee6 days ago1.0I went into the HTeaO in Pecos to grab a coffee because with the antenna on my truck I can’t go through the drive-through. I walked in expecting it to be quick there were zero customers inside, just one car in the drive-through. I ended up standing there for at least 20 minutes before anyone even realized I was in the building. I originally planned to order at the counter, but it took so long for them to notice me that I ended up downloading the app, going through all the steps to sign in, and placing an online order instead. That took another 10 minutes before they even saw the order. When two employees finally came up, both of them said they didn’t know how to make the drink. They spent about three minutes talking to each other about who was going to make it while I was standing right there. Then they had to go look up a recipe. One of the employees was cussing under her breath/joking around with her headset, and overall the whole thing just felt very unprofessional. It really seemed like they were paying more attention to the one person in the drive-through while multiple employees were in the back joking around. I was definitely disappointed, and I probably won’t be coming back to this location.
- KMKate ManucyNov 17, 20252.0Love this place but, don't go through the drive thru. This is the second time I have gone through the drive thru and witnessed someone putting their fingers on the inside of the cups before filling them. That is the most disgusting thing ever. How do you have clean hands if you are accepting cards and cash at the register then grabbing people's cups by the rims with your fingers fully inside the cups. So gross. Probably doesn't even wash their hands regularly throughout the day.
- JMJay MorrisonOct 21, 20255.0Had a terrible experience at the HTeaO store in Sweetwater, TX. Unfriendly and terrible tea. Stopped at the store in Pecos so we could hopefully get a better tea. Super friendly and even gave my wife a free replacement tea when we mentioned our experience in Sweetwater. Very friendly and pleasant, and fantastic tea. This is the service that we're used to at all the other locations we've been to.
- KBKeith BaldwinSep 11, 20255.0BOGO at happy hour!
- KSKristen SanchezAug 26, 20255.0I love their wedding cake tea, and all the staff know me as a regular they even asked me if I haven't been in there in a couple days if I'm okay or if I've been sick. Great company great product only recommendation I would have is can we have the almond green tea available to make it home?
Frequently Asked Questions About HTeaO - Pecos
What types of tea does HTeaO - Pecos offer?
HTeaO - Pecos offers freshly brewed tea hourly with over 20 flavors of 100% broadleaf iced tea.
What sizes are available for HTeaO's iced tea?
Iced tea is available by bottle, gallon, and 5 gallon sizes at HTeaO - Pecos.
Does HTeaO - Pecos sell any products besides tea?
Yes, HTeaO sells both crushed and cubed bagged ice and is a local retailer for the full line of YETI products.
What are the opening hours of HTeaO - Pecos?
HTeaO - Pecos is open Monday to Friday from 7:00 AM to 8:05 PM, Saturday 8:00 AM to 8:05 PM, and Sunday 11:00 AM to 8:05 PM.
Where is HTeaO - Pecos located?
HTeaO - Pecos is located at 701 S. Cedar St, Pecos, TX 79772, United States.
How can I contact HTeaO - Pecos?
You can contact HTeaO - Pecos by phone at +1 432-203-4441.
Where can I find the menu for HTeaO - Pecos?
The menu for HTeaO - Pecos can be viewed online at https://hteao.com/menu/.
Are there any parks near HTeaO - Pecos for outdoor relaxation?
Yes, North Pecos Park is nearby and offers outdoor space to relax before or after your visit to HTeaO - Pecos.
What dining options are near HTeaO - Pecos?
Nearby dining includes Golden Palace, a Chinese and buffet restaurant, and Dickey's Barbecue Pit for barbecue and fast food.
Are there convenient services around HTeaO - Pecos for customers?
Yes, customers can access nearby services such as ALON gas station and convenience store, Coin Cloud Bitcoin ATM, and West Texas National Bank.