McDonald's

3.7
579 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
625 N Oak St, Pearsall, TX
78061, United States

Hours

Reviews

3.7
579 reviews
5 stars
257
4 stars
93
3 stars
96
2 stars
39
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of attentiveness from staff.

Cleanliness

Multiple reviews highlighted the location's cleanliness issues, with reports of dirty dining areas and unsanitary conditions.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, undercooked, or incorrect orders, leading to dissatisfaction.

Staff Performance

Feedback on staff varied, with some praising individual employees for their friendliness and service, while others criticized the overall lack of training and coordination among the team.

Management Concerns

Several reviews pointed to management issues, including poor oversight and lack of support for staff, contributing to the overall negative experience.
  • DC
    Daniel Contreras
    Sep 12, 2025
    1.0
    Google says they close at 11PM . 10:50 PM and the place closed.
  • RG
    Ron G
    Aug 28, 2025
    4.0
    Location is always clean and tidy. The only issue I have is trying to figure out how to use the app for dine-in when you have points to use. Site is no really user friendly for this old guy. Counter person was not familiar with app, unable to assist.
  • TG
    Trey Gould
    Jul 13, 2025
    1.0
    don't go here on your lunch break. you'll be late getting back to work for sure. Just don't go here. terrible mcdonald's.
  • HM
    Heena M
    May 30, 2025
    5.0
    Javier C should be employee of the month. He is kind, provided great customer service. You’re lucky to have him at your establishment - most of the staff couldn’t even say hi or smile.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Pearsall, TX?

McDonald's in Pearsall, TX is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.