Willie's Grill & Icehouse

4.6
1727 reviews

About

American RestaurantBar & GrillSeafood RestaurantChicken Restaurant
Willie's Grill & Icehouse is a Texas institution, known for its relaxed atmosphere & scratch-made kitchen. Our 20 lone star locations serve up Texas-sized burgers, fresh Gulf Coast seafood, hand cut chicken, baby back ribs, and seasonal Cajun crawfish. Willie’s captures the feel of the traditional Texas Icehouse with ice-cold beer, a full bar serving handcrafted cocktails, garage doors, and friendly fast casual service. Enjoy dozens of flatscreen TV's, AC and free WiFi inside or sip on one of our frozen Rita's on the dog friendly patio. Kick back and relax with family, friends, and large groups while digging into some down-home Southern hospitality!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Willie's Grill & Icehouse
2600 Smith Ranch Rd, Pearland, TX
77584, United States

Hours

Reviews

4.6
1,727 reviews
5 stars
1,388
4 stars
178
3 stars
53
2 stars
32
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various staff members, particularly highlighting servers like Latasha, Michael, and Yanna.

Food Quality

The food received mixed reviews; while many enjoyed the burgers and other menu items, some reported issues with food temperature and quality.

Atmosphere

The restaurant's atmosphere was generally described as pleasant, with some customers enjoying the music and overall vibe.

Management Response

Several reviews mentioned positive interactions with management, particularly Cliff, who was noted for ensuring customer satisfaction.

Inconsistency

Some customers experienced inconsistent service and food quality, leading to a few negative experiences that impacted their likelihood of returning.
  • C2
    Credit Master 2020
    1 day ago
    5.0
    Let me tell you something. Willie Icehouse didn’t just serve food today, they served grace, patience, and genuine human kindness. From the moment we sat down, the service was absolutely top-tier. Maya and Brentine were phenomenal. Attentive, friendly, locked in, and moving with purpose. They didn’t just “check on the table,” they were on it. Drinks refilled, food delivered hot and fast, and every request handled like it actually mattered. And Jordan deserves a special shoutout too. Amazing energy, professional, calm, and kind. You can tell when someone actually enjoys taking care of people, and Jordan made that crystal clear. Now here’s the part that really sealed it for me. My son got sick and threw up… and not a little bit. We’re talking full parent nightmare mode. Instead of making us feel embarrassed or rushed, the staff immediately reassured us and said, “It’s okay.” No attitude. No awkwardness. Just compassion. They jumped into action, helped us out, and made sure we were comfortable. That alone says everything about the culture of this place. The food was on point. Fresh, hot, flavorful, and exactly how you want it when you come to an icehouse. Not one miss on the table. Everything came out right, and it came out fast. What really stood out was how the team ran to the table. Not walked. Not dragged. They hustled because they cared. That kind of effort can’t be faked, and it definitely can’t be taught overnight. This place made my entire day better. Life happens, kids happen, messes happen, and the way Willie Icehouse handled it showed real class. If you’re in Pearland and wondering where to eat, stop wondering. Come here. Huge respect to the entire staff, especially Maya, Brentine, and Jordan. Y’all are amazing, and this is exactly how service is supposed to feel. We’ll absolutely be back.
  • TL
    Torie Lozano
    5 days ago
    5.0
    We had a great experience here thanks to Julian. He was friendly, attentive, and made sure everything came out right. Drinks stayed full, food was great, and he checked on us without hovering. Solid service that really made our anniversary visit enjoyable!
  • AQ
    Alexis Quintero
    5 days ago
    5.0
    Julian was such a good waiter. He was charming and very attentive. Wonderful atmosphere, service, & food!
  • PA
    Pearland Automotive
    Jan 6, 2026
    5.0
    Overall, the food was delicious. I did think the quarter pounder burger was smaller but realized it’s a quarter pounder. But love that it come with chips and cheese dip tasted better than fast food food. Coworker had the steak and street corn.
  • SK
    Steven Kohne
    Dec 27, 2025
    2.0
    Seems like the workers don't want to work the tables are to small and then they put a huge wood box for condiments which takes up to much space went to bathroom to wash hands and two employees where hanging out I guess right behind the door just weird but I have to give it to them the food is fantastic the servers walked by our table probably at least 5 times without a word had to

Frequently Asked Questions About Willie's Grill & Icehouse

Does Willie's Grill & Icehouse accept reservations?

Yes, reservations are accepted at Willie's Grill & Icehouse.

What are the regular operating hours of Willie's Grill & Icehouse?

Willie's Grill & Icehouse is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:30 PM.