Whataburger

3.8
2020 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3040 SILVERLAKE VILLAGE DR, PEARLAND, TX
77584, United States

Hours

Reviews

3.9
2,007 reviews
5 stars
1,025
4 stars
397
3 stars
171
2 stars
98
1 star
316

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.

Service Speed

Many customers reported excessively long wait times for food, both in the drive-thru and inside the restaurant, often exceeding 30 minutes.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Food Quality

While some customers praised the food as hot and delicious, others reported issues with food preparation and quality, such as cold items and poorly made meals.

Cleanliness

Several reviews pointed out concerns regarding cleanliness and sanitary conditions within the restaurant, affecting overall customer satisfaction.
  • TM
    Theria Malone
    Nov 11, 2025
    5.0
    Fresh food cooked to order.
  • FA
    Fernando Arriaga
    Nov 10, 2025
    1.0
    La cajera que está tomando órdenes es muy grosera le habla de mala gana al cliente, como si es de gratis y le hace las cosas tiradas, si no les gusta el trabajo que no trabajen, vienen con una actitud pedante última vez que vengo a este lugar
  • IM
    I Am My Own Maid
    Nov 9, 2025
    1.0
    Normally when we go to this location, it is a pleasant experience. However, on Sunday, November 9th, Anika made it an unpleasant experience. Customer service starts with manners and being polite. If a worker decides that being rude is acceptable, and management decides that is acceptable from its workers, the restaurant becomes an unpleasant place to go to. Anika, you were rude. Rude in general, like it’s your normal manner. The customers of this establishment deserve better. Attitude is a choice.
  • RG
    Rudy G
    Nov 6, 2025
    1.0
    I came out of work very tired wanting a nice large Coke and onion rings I went on the drive-thru ordered my food when I went to pay notice they didn't add the onion rings so I never got them it wasn't busy there weren't any other vehicles except for some in the back and the inside wasn't busy at all.... bad service
  • ZB
    Zariah Bell
    Oct 31, 2025
    1.0
    Manager ms.chantey was very rude today! She did not come to the front register when I wanted to speak with her about a personal situation. I see her in the back rolling her eyes and being rude with the shift lead in the grey shirt sending her back and forth the talk. Also employees was sitting and sleeping in the lobby area did not see them clock out for break.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Pearland, TX?

Whataburger is open 24 hours a day, 7 days a week at 3040 Silverlake Village Dr, Pearland, TX 77584.

Does Whataburger in Pearland offer delivery and pickup options?

Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services.