Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers praised the freshness and taste of the food, many reported issues with cold or poorly prepared items.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of basic customer service skills.
Wait Times
Customers frequently complained about excessive wait times, both in the drive-thru and for online orders.
Management Issues
There were multiple mentions of ineffective management and a lack of oversight, contributing to the overall poor experience.
KL
Kelly Love
1 day ago
5.0
I came to this location the food was fresh and so good
JJ
John Martin Jr
3 days ago
5.0
Efficiently service and associate. Wait time no problem.
NL
Nathan Mesloh (LordofWhales)
Jan 2, 2026
1.0
Absolute crap service. Do not go here or order from here. They will hang up on you and ignore subsequent calls to try and make the order right. Avoid at all costs.
DJ
Dr J
Dec 14, 2025
3.0
This location was just ok. Whataburger needs to offer more promotions speculate and discounts for customers, as well as give more food for the prices requested. Please train staff to be more friendly, personable, and welcoming with customers to provide a quality customer service experience. Also have more vegetarian options available for customers with special dietary restrictions and offer substitutions and changes for this. As of right now whataburger still does not offer a vegetarian burger option which is unacceptable in today's climate.
CC
Chloe Cato
Dec 11, 2025
1.0
Placed my order online for takeout and took 30 minutes to make. The time to actually make and prepare my order only took 1 minute. The 29 minutes were me waiting on an order they stated didn’t see “ or know they had. So I waited while she claimed to tell me they were gonna make it/ they were working on it and 28 minutes later nothing. They looked understaffed and I work retail so I definitely understand and was trying to rationalize with myself, but honestly this experience truly bothered me. Only to receive a monotone “ Sorry about that “.