At Wendy’s in Pearland, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pearland, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to frustration.
Food Quality
Several reviews mentioned food being cold, old, or poorly prepared, with specific complaints about fries and burgers.
Cleanliness
Some customers noted cleanliness issues in the dining area and restrooms, affecting their overall experience.
Wait Times
Customers frequently expressed dissatisfaction with long wait times, both in the drive-thru and inside the restaurant.
CS
CHRISTOPHER STEVENS
Nov 15, 2025
1.0
Ticket number 3291 spent 24.12. Ordered to orders of chicken strips and all chicken was old. Very disappointed with this. They know chicken been sitting out to long. This is horrible!¡!!!
Update:
Very disappointed that my phone calls have not been answered or returned. I will find another Wendy's to spend my lil money at.
RR
Ruby Rmrz
Oct 6, 2025
1.0
Was charged wrong & was missing my burger. When I went back to ask for my burger the only lady wearing a red shirt gave me my burger as if I was a burden “my fault” & closed the window on me!! POOR CUSTOMER SERVICE. I
BW
Brionna Wilson
Oct 3, 2025
1.0
The girl with the crusty tongue piercings taking orders is very rude . She was very short and impolite while taking my order . I get up to the window and get my food , and i check my bag and i got sweet chili sauce instead of sweet and sour . I tried getting the girls attention but she ignored me and after finally opening the window i tell her i had the wrong sauce . She proceeds to say “no it’s not it’s the same thing we don’t have sweet and sour anymore “. how am i supposed to know that ? i ask for bbq instead and she closes the window. i wait again and tell her she has a bad attitude and she says she’s from boston. what does that have to do with anything ? i guess being from boston is an excuse for being rude . she never greeted me or was hospitable in the slightest . i didn’t get her name but she had dark brown hair pulled in a low ponytail , and some tongue piercings !
JP
Jose Pacheco
Sep 30, 2025
5.0
Always fresh good customer service. Does take a bit for bigger orders but food comes out fresh and they hook you up
JS
Jonas stevenson
Sep 18, 2025
5.0
Quick and easy service, and great location and customer service 👍.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pearland, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pearland, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (832) 284-7268.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 080 Shadow Creek Wendy’s serve breakfast?
Yes, this Wendy’s location in Pearland, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 11615 Shadow Creek Pkwy, Pearland, TX?
Wendy's in Pearland, TX is open daily from 6:00 AM to 1:00 AM, including its drive-through.
Does this Wendy's location offer drive-through service?
Yes, this Wendy's location features a drive-through open from 6:00 AM to 1:00 AM every day.
Can I order Wendy's food online or via a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app, available on the App Store.
What payment methods are accepted at Wendy's in Pearland, TX?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's in Pearland serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is dine-in dining available at this Wendy's location?
Yes, dine-in service is available alongside drive-through, takeout, and delivery options.
How can I contact Wendy's at 11615 Shadow Creek Pkwy for questions or feedback?
You may call (832) 284-7268 or reach their Customer Care team via the Wendy's Contact page or call 888-624-8140.
Are there any other restaurants near Wendy's at Shadow Creek Pkwy?
Yes, nearby you can find another Wendy's and Taco Bell, making it convenient to choose from different fast food options in the area.
What medical centers or doctors are near Wendy's at Shadow Creek Pkwy?
Nearby medical providers include Miranda Wang-Gor, MD, Anush Pillai, DO, Tamika Denson-Willis, MD, Quang Bui, MD, Timothy Daniel, PhD, MD, and Village Medical - Shadow Creek.
What other services or shops are close to Wendy's in Pearland?
Close by are services like The UPS Store, Design Nail & Spa, Shadow Creek Nails, Benjamin Moore | Pro Coat & Decor, and Sophie Ann's Pet Burials among others.