Wendy's

3.3
625 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Pearland, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pearland, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11615 Shadow Creek Pkwy, Pearland, TX
77584, United States

Hours

Reviews

3.3
625 reviews
5 stars
211
4 stars
125
3 stars
77
2 stars
52
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration.

Food Quality

Several reviews mentioned food being cold, old, or poorly prepared, with specific complaints about fries and burgers.

Cleanliness

Some customers noted cleanliness issues in the dining area and restrooms, affecting their overall experience.

Wait Times

Customers frequently expressed dissatisfaction with long wait times, both in the drive-thru and inside the restaurant.
  • CS
    CHRISTOPHER STEVENS
    Nov 15, 2025
    1.0
    Ticket number 3291 spent 24.12. Ordered to orders of chicken strips and all chicken was old. Very disappointed with this. They know chicken been sitting out to long. This is horrible!¡!!! Update: Very disappointed that my phone calls have not been answered or returned. I will find another Wendy's to spend my lil money at.
  • RR
    Ruby Rmrz
    Oct 6, 2025
    1.0
    Was charged wrong & was missing my burger. When I went back to ask for my burger the only lady wearing a red shirt gave me my burger as if I was a burden “my fault” & closed the window on me!! POOR CUSTOMER SERVICE. I
  • BW
    Brionna Wilson
    Oct 3, 2025
    1.0
    The girl with the crusty tongue piercings taking orders is very rude . She was very short and impolite while taking my order . I get up to the window and get my food , and i check my bag and i got sweet chili sauce instead of sweet and sour . I tried getting the girls attention but she ignored me and after finally opening the window i tell her i had the wrong sauce . She proceeds to say “no it’s not it’s the same thing we don’t have sweet and sour anymore “. how am i supposed to know that ? i ask for bbq instead and she closes the window. i wait again and tell her she has a bad attitude and she says she’s from boston. what does that have to do with anything ? i guess being from boston is an excuse for being rude . she never greeted me or was hospitable in the slightest . i didn’t get her name but she had dark brown hair pulled in a low ponytail , and some tongue piercings !
  • JP
    Jose Pacheco
    Sep 30, 2025
    5.0
    Always fresh good customer service. Does take a bit for bigger orders but food comes out fresh and they hook you up
  • JS
    Jonas stevenson
    Sep 18, 2025
    5.0
    Quick and easy service, and great location and customer service 👍.

Frequently Asked Questions About Wendy's

Is 080 Shadow Creek Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.