Wendy's

3.3
636 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Pearland, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pearland, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11615 Shadow Creek Pkwy, Pearland, TX
77584, United States

Hours

Reviews

3.3
636 reviews
5 stars
214
4 stars
125
3 stars
80
2 stars
55
1 star
162

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, undercooked, or not fresh, including complaints about old oil and incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, leading to a negative dining experience.

Cleanliness

Some customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.
  • GJ
    George Jeff Phillips Jr
    2 days ago
    5.0
    fast service and great interaction
  • SP
    Susanne Parker
    Dec 11, 2025
    3.0
    Mustard and ketchup dripping off sandwich and made bun extra soggy. Fries were not fresh. Had to get attendant for come machine and then to fill the salt bin. It also stunk inside when we came in. There is a double door entrance and hard to maneuver while pushing mom in her wheelchair.
  • JJ
    Joy
    Dec 9, 2025
    2.0
    I genuinely love Wendy’s, but I’ve had too many bad experiences at this location. I’ve found hair in my food, my orders have been rung up incorrectly multiple times, and the team often can’t seem to get the order right. They also don’t seem to know the difference between the fusion Frosty and the swirl Frosty, and when I asked for the correct one, the staff acted frustrated even though it was made wrong. I really hope management steps in to improve the service here, because I do love Wendy’s, just not the experience at this location lately.
  • JF
    Joeson F.
    Dec 2, 2025
    1.0
    I’m a diabetic (type 1), went to the line in the drive through (8:26am). Asked if they had anything diet or sugar free on their drink menu. The lady didn’t even check, she just immediately said no. It’s rare for a food chain not to offer diet drink options so I asked “are you sure” and I was left ignored at the drive through line for 5 minutes. I eventually just pulled out. Won’t be going to a Wendy’s again. Cfa always the better option if you want good, happy, and fast service.
  • HR
    Hector Robledo
    Nov 27, 2025
    3.0
    Food was hot. Customer service was non existent. I waited a few minutes before anyone noticed me. I placed an order, and when the next guest behind walked up, employee walked away and never helped customer. It took about 10 minutes for my order to be ready. If the food wasn't hot, I would have rated this place 1 star.

Frequently Asked Questions About Wendy's

Is 080 Shadow Creek Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 11615 Shadow Creek Pkwy, Pearland, TX?

Wendy's in Pearland, TX is open daily from 6:00 AM to 1:00 AM, including its drive-through.