At Wendy’s in Pearland, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pearland, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported issues with food being cold, undercooked, or not fresh, including complaints about old oil and incorrect orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, leading to a negative dining experience.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.
GJ
George Jeff Phillips Jr
2 days ago
5.0
fast service and great interaction
SP
Susanne Parker
Dec 11, 2025
3.0
Mustard and ketchup dripping off sandwich and made bun extra soggy. Fries were not fresh. Had to get attendant for come machine and then to fill the salt bin. It also stunk inside when we came in. There is a double door entrance and hard to maneuver while pushing mom in her wheelchair.
JJ
Joy
Dec 9, 2025
2.0
I genuinely love Wendy’s, but I’ve had too many bad experiences at this location. I’ve found hair in my food, my orders have been rung up incorrectly multiple times, and the team often can’t seem to get the order right. They also don’t seem to know the difference between the fusion Frosty and the swirl Frosty, and when I asked for the correct one, the staff acted frustrated even though it was made wrong. I really hope management steps in to improve the service here, because I do love Wendy’s, just not the experience at this location lately.
JF
Joeson F.
Dec 2, 2025
1.0
I’m a diabetic (type 1), went to the line in the drive through (8:26am). Asked if they had anything diet or sugar free on their drink menu. The lady didn’t even check, she just immediately said no. It’s rare for a food chain not to offer diet drink options so I asked “are you sure” and I was left ignored at the drive through line for 5 minutes. I eventually just pulled out. Won’t be going to a Wendy’s again. Cfa always the better option if you want good, happy, and fast service.
HR
Hector Robledo
Nov 27, 2025
3.0
Food was hot. Customer service was non existent. I waited a few minutes before anyone noticed me. I placed an order, and when the next guest behind walked up, employee walked away and never helped customer. It took about 10 minutes for my order to be ready. If the food wasn't hot, I would have rated this place 1 star.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 11615 Shadow Creek Pkwy, Pearland, TX?
Wendy's in Pearland, TX is open daily from 6:00 AM to 1:00 AM, including its drive-through.
Does this Wendy's location offer drive-through service?
Yes, this Wendy's location features a drive-through open from 6:00 AM to 1:00 AM every day.
Can I order Wendy's food online or via a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app, available on the App Store.
What payment methods are accepted at Wendy's in Pearland, TX?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's in Pearland serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is dine-in dining available at this Wendy's location?
Yes, dine-in service is available alongside drive-through, takeout, and delivery options.
How can I contact Wendy's at 11615 Shadow Creek Pkwy for questions or feedback?
You may call (832) 284-7268 or reach their Customer Care team via the Wendy's Contact page or call 888-624-8140.
Are there any other restaurants near Wendy's at Shadow Creek Pkwy?
Yes, nearby you can find another Wendy's and Taco Bell, making it convenient to choose from different fast food options in the area.
What medical centers or doctors are near Wendy's at Shadow Creek Pkwy?
Nearby medical providers include Miranda Wang-Gor, MD, Anush Pillai, DO, Tamika Denson-Willis, MD, Quang Bui, MD, Timothy Daniel, PhD, MD, and Village Medical - Shadow Creek.
What other services or shops are close to Wendy's in Pearland?
Close by are services like The UPS Store, Design Nail & Spa, Shadow Creek Nails, Benjamin Moore | Pro Coat & Decor, and Sophie Ann's Pet Burials among others.