Service Issues
Numerous customers reported long wait times, incorrect orders, and poor service, particularly at the drive-thru.
Food Quality
Mixed reviews on food quality, with some customers experiencing soggy or poorly prepared items, while others enjoyed their meals.
Staff Performance
While some staff members received praise for their friendliness and service, others were criticized for rudeness and lack of professionalism.
Operational Consistency
Customers noted inconsistent hours of operation, with some locations closing early or not opening at all during posted hours.
Positive Experiences
Despite the issues, several customers expressed satisfaction with specific items and highlighted positive interactions with certain staff members.