Sonic Drive-In

Reviews

• CM

  Cecilia Morales

  Feb 16, 2026
  5.0
  Daylein helped me out so much today at the window!! I appreciate your great customer service!!
• JM

  Jeffery Moore

  Jan 6, 2026
  5.0
  Fast friendly service
• LN

  Lena N.

  Jan 2, 2026
  1.0
  I stopped at this Sonic location simply to purchase a bag of ice through the drive‑thru. When I reached the window, the employee informed me they were “out of bags for ice until tomorrow.” I asked if I could at least have a complimentary cup of ice, considering the inconvenience. She said “one moment,” walked away, and returned several minutes later only to repeat the same line—that they were out of bags and therefore could not provide a cup of ice either. That explanation made no sense, so I left and decided to call the restaurant to speak with a manager. They answered the phone and immediately hung up. There are several issues here: - No problem‑solving or flexibility from the employee - No basic customer service - No willingness to offer a simple, inexpensive solution - Hanging up on a customer instead of addressing the concern A cup of ice costs less than a dollar, two max. Losing customers over something so small shows a complete lack of training, leadership, and customer‑care standards. This experience was disappointing and unnecessary, and I hope management takes steps to improve service at this location.
• CS

  Chloe Sims

  Dec 23, 2025
  1.0
  Went and sat in a LONG line at this location. Sat for about 15 min, stuck between cars, before someone finally drove out of line, up to the window and had a word with them about not answering. When I finally received my drinks, the tea tasted rancid, the coke tasted like water and not actual soda, and the Sonic Blast had a dead gnat sitting in it. Will never come to this location again, and given the amount of awful reviews, this location is better off shutting down
• JD

  J. Dillinger

  Sep 26, 2025
  5.0
  Ms.Sarah and her entire team are amazing! I am a fan of their ice! There always accurate, give great customer service, and get everything that I need in a timely manner. I love this location.