Panera Bread

3.6
724 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Pearland is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
10621 Broadway Street, Pearland, TX
77584, United States

Hours

Reviews

3.6
724 reviews
5 stars
308
4 stars
160
3 stars
79
2 stars
47
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, or unprofessional.

Food Quality

Customers expressed disappointment with food quality, including incorrect orders, small portions, and unsatisfactory preparation.

Cleanliness

Many reviews noted that the restaurant was dirty, with unclean tables and fixtures, contributing to an unpleasant dining experience.

Staff Attitude

Several customers reported negative interactions with staff, including a lack of friendliness and professionalism.

Management Issues

Reviews indicated poor management practices, with staff being poorly trained and the restaurant often being understaffed.
  • NN
    Nayr68
    Dec 13, 2025
    5.0
    It's to bad they have closed so many locations, I still have coupons
  • LR
    Linda Rodriguez
    Dec 8, 2025
    1.0
    Bad customer service. The cashier is just standing there looking at you as if it's your fault that she has to be working there. No greetings, zero good vibes for a food business.
  • SS
    Spelleye
    Dec 4, 2025
    3.0
    Sip club on hold bc bank card messed up trying to fix it and says it's ok i can give you a cup. I say ok grerat I can drink coffee while I contact customer service and pay. Then they say pay 3.50 for the cup. Why would I do this. The meals are not worth the 14 I payed trying the menu. Only a $2 discount is the deal I get on a meal when i tip $2 for good service no room for me. The soup was yum but still hungry as the portions are so small on sandwich. No coffee and waiting on hold for 35 mins now. Traveling not happy. I finally got off the phone with customer service and the agent was clear. Understanding and processed my sip club With a promo i had since it canceled and they helped. My dog had a problem with a candle and I needed to clean her.\n And security showed up\n Not very respectful or understanding and since i've been traveling and that has been harassed constantly my only response was , I don't wanna deal with you people. I will have to say , I calm down enough to trust god and be peaceful. The security guard presented the same.He stayed next to me to protect us and to protect anybody else. When?\nI thought he was staying to harass me.I said, Hey, you're a jerk.Thanks, goodness you're getting paid for this.Why did you call the cops on me? They said I didn't call the cops on you.I'm just making sure everybody is okay. Thank you, kind, sir.God bless , thank you for doing the good work.
  • EL
    Elisa Guadalupe Layton
    Nov 30, 2025
    3.0
    It’s ALL about Ruby!!! The young lady behind the counter this morning at 850am. Just landed from an extra early flight . My #1 thing is fresh coffee. Usually a tag is on tank with time it brewed. I wanted fresh brew, this young lady I. Her humbleness left her post to bring fresh tank of coffee. I appreciate Ruby soo much!!! That’s customer service. Treat her well.
  • JK
    Jimmie King
    Nov 4, 2025
    1.0
    Hello All, Ordered a broccoli cheddar with chips and I was given chicken noodle and an apple lol… this was also checked by another person as you can see on the receipt. Not the frindliest bunch in there, but they are kids so this all makes sense 🤷🏾‍♂️

Frequently Asked Questions About Panera Bread

Does Panera Bread in Pearland accept reservations?

No, Panera Bread in Pearland does not accept reservations.

What are the opening hours of Panera Bread Pearland?

Panera Bread Pearland is open Monday to Friday from 6:00 AM to 9:00 PM, and on weekends from 7:00 AM to 9:00 PM.