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McDonald's

3.1
(1447 reviews)

Business Details

(281) 412-6533
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8303 West Broadway Street, Pearland, TX
77581, United States

Hours

Reviews

3.1
1,447 reviews
5 stars
427
4 stars
250
3 stars
199
2 stars
128
1 star
443

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff and frequent order mistakes.

Order Accuracy

Customers frequently reported missing items from their orders, incorrect orders, and issues with drive-thru service.

Management Issues

Many reviews pointed to poor management and lack of training for staff, contributing to the overall negative experience.

Food Quality

Several customers mentioned issues with food freshness, including cold or improperly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their helpfulness and noted occasional good service.
  • LP
    livingroom panner
    5 days ago
    3.0
    Food is what it is! Service needs attention! Slow drive thur!
  • JC
    John Castillo
    6 days ago
    2.0
    Limited in drink choices. No good when you are ordering your meal and only have 3 choices of drinks. Someone in management needs to be on top of their game and order what's needed for drink stock. Unbelievable for a well established fast food restaurant and can't get inventory corrected.
  • RA
    Regino A
    6 days ago
    2.0
    Llegué hice mi pedido! Y a los 20 minutos fui a preguntar por mi comida y nadie me atendia,pregunté a alguien que pasó a mi lado,un trabajador...y cuando pregunto a sus compañeros vi muy claro qué había una bolsa con mi pedido olvidada ,prepararon el resto del pedido y estaban los sándwiches fríos y del resto ni se diga...no vuelvo aquí lástima de manager todos los trabajadores pareciera qué están de fiesta y el cliente no importa jaja Gracias 😡😡
  • KF
    Kathryn Frazier
    Feb 18, 2026
    1.0
    This store is run so very unprofessionally, especially in the evenings. The food is subpar and the workers are unprofessional.
  • RR
    Red roses
    Feb 14, 2026
    1.0
    I asked if there were any fresh apple pies available and was told that none were made. I said I would like two apple pies, and I was told it would take 12 minutes. I confirmed twice that I was willing to wait. After paying and pulling forward, I was given two pies that were clearly old ,even though I had just been told there were none made. I let them know I wanted fresh pies and was willing to wait. I then waited about 20 minutes, went inside from the drive thru to ask about the order, and was told they had not even started making them. The guy said they forgot. At that point, they suddenly tried to prepare them and mentioned the oven door was broken, they placed it in the oven then the microwave. When I finally received them, they were smushy and poorly prepared. I ended up requesting a refund. There was no line, and kids appeared to be playing around instead of preparing orders properly. My nuggets were gross 🤢 Front counter guy pants were so low I can see his boxers with his print. Manager Lia was seeking attention instead of managing orders and staff. I drove to the mc Donald’s on broadway by 288 in-front of HEB and they placed my pies in the oven and the pies baked for 12 mins exact. My pies were delicious.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Pearland, TX?

McDonald's in Pearland, TX is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's at 8303 West Broadway Street has a drive-thru that is open 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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