Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor customer service, including rude staff and frequent order mistakes.
Order Accuracy
Customers frequently reported missing items from their orders, incorrect orders, and issues with drive-thru service.
Management Issues
Many reviews pointed to poor management and lack of training for staff, contributing to the overall negative experience.
Food Quality
Several customers mentioned issues with food freshness, including cold or improperly prepared items.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and noted occasional good service.
LP
livingroom panner
5 days ago
3.0
Food is what it is! Service needs attention! Slow drive thur!
JC
John Castillo
6 days ago
2.0
Limited in drink choices. No good when you are ordering your meal and only have 3 choices of drinks. Someone in management needs to be on top of their game and order what's needed for drink stock. Unbelievable for a well established fast food restaurant and can't get inventory corrected.
RA
Regino A
6 days ago
2.0
Llegué hice mi pedido! Y a los 20 minutos fui a preguntar por mi comida y nadie me atendia,pregunté a alguien que pasó a mi lado,un trabajador...y cuando pregunto a sus compañeros vi muy claro qué había una bolsa con mi pedido olvidada ,prepararon el resto del pedido y estaban los sándwiches fríos y del resto ni se diga...no vuelvo aquí lástima de manager todos los trabajadores pareciera qué están de fiesta y el cliente no importa jaja Gracias 😡😡
KF
Kathryn Frazier
Feb 18, 2026
1.0
This store is run so very unprofessionally, especially in the evenings. The food is subpar and the workers are unprofessional.
RR
Red roses
Feb 14, 2026
1.0
I asked if there were any fresh apple pies available and was told that none were made. I said I would like two apple pies, and I was told it would take 12 minutes. I confirmed twice that I was willing to wait.
After paying and pulling forward, I was given two pies that were clearly old ,even though I had just been told there were none made. I let them know I wanted fresh pies and was willing to wait.
I then waited about 20 minutes, went inside from the drive thru to ask about the order, and was told they had not even started making them. The guy said they forgot.
At that point, they suddenly tried to prepare them and mentioned the oven door was broken, they placed it in the oven then the microwave. When I finally received them, they were smushy and poorly prepared.
I ended up requesting a refund.
There was no line, and kids appeared to be playing around instead of preparing orders properly.
My nuggets were gross 🤢
Front counter guy pants were so low I can see his boxers with his print.
Manager Lia was seeking attention instead of managing orders and staff.
I drove to the mc Donald’s on broadway by 288 in-front of HEB and they placed my pies in the oven and the pies baked for 12 mins exact. My pies were delicious.
What are the operating hours of McDonald's in Pearland, TX?
McDonald's in Pearland, TX is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's at 8303 West Broadway Street has a drive-thru that is open 24/7.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, delivery, same day delivery, and no contact delivery, available 24/7.
Where can I order McDonald's for delivery online?
You can order McDonald's for delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple and Android.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Pearland?
McDonald's is located at 8303 West Broadway Street, Pearland, TX 77581, USA.
What nearby coffee shops can I visit before or after McDonald's?
Nearby coffee shops include The Drink Station and Starbucks, both great spots to enjoy a coffee or bubble tea in Pearland.
Are there any nearby restaurants with different cuisines around McDonald's?
Yes, nearby dining options include Pearl Dynasty Cuisine offering Asian fusion, Wrap & Roll serving Vietnamese cuisine, and Lenny's Sub Shop.
What other useful businesses are close to McDonald's for errands or shopping?
Close by you'll find UPS Authorized Shipping Outlet for shipping needs, The Great Frame Up for art framing, and Kroger Fuel Center for gas and convenience items.
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