McDonald's

3.5
1551 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2815 Business Center Drive, Pearland, TX
77584, United States

Hours

Reviews

3.5
1,551 reviews
5 stars
606
4 stars
313
3 stars
239
2 stars
105
1 star
288

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inadequate responses from management regarding these mistakes.

Wait Times

Customers frequently mentioned long wait times both in the drive-thru and for mobile orders, leading to frustration.

Food Quality

Several reviews noted that food was often cold, improperly prepared, or not up to standard, contributing to a negative dining experience.

Drive-Thru Experience

The drive-thru setup was criticized for being tight and causing traffic issues, further complicating the customer experience.
  • NN
    N
    6 days ago
    5.0
    They're so sweet and friendly. All smiles. Our food came out really fast, too.
  • JM
    Jhordy Mendoza
    Nov 16, 2025
    1.0
    Restaurant is dirty, service is bad and the line is not moving in the drive threw is packed!
  • KF
    Kim F
    Nov 15, 2025
    1.0
    System is down. Wait times always long. Drive thru line always long. Inside ordering long. Pickup order time long.
  • AR
    Amry Rivera
    Nov 13, 2025
    1.0
    I waited for over 20 minutes for my curbside order at this location. It was during the lunch rush, which is fine, but I felt something was up so I called the store. After giving them my order number and name and telling them how long I have waited, they CANCELED my order. I saw it on the app when it happened. I tried to ask why that happened but the manager on the phone was gaslighting me, telling me I was mistaken, even though the app literally updated right before my eyes. They canceled the order to save face and that's really messed up. Avoiding this store in the future, honestly.
  • JW
    JoJo White
    Oct 30, 2025
    1.0
    terrible crew with horrible work ethic. they only gave me half my order and i had to go through the drive thru THREE times for them to give it to me, AND they left out the pumpkin pies i ordered. when i called the store, the manager said there's nothing they can do. they act like its their first day of school in there. poor communication, bad attitudes, they're all confused, and dont know how to use a register or card reader. most unprofessional location ive ever been to. you're better off just going into the HEB next door and cooking your own food. and the food was cold too

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 2815 Business Center Drive, Pearland?

This McDonald's location is open 24 hours daily, from 00:00 to 23:59 every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 4:30 AM to 3:00 AM.