Krispy Kreme

3.3
1342 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Pearland.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
11450 Broadway Street, Pearland, TX
77584, United States

Hours

Reviews

3.3
1,342 reviews
5 stars
553
4 stars
169
3 stars
104
2 stars
94
1 star
422

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some employees received praise for their friendliness, many customers reported rude or unhelpful service.

Product Quality

Customers frequently complained about receiving cold or stale donuts, particularly when the 'hot light' was on, leading to disappointment.

Cleanliness

Several reviews mentioned cleanliness issues, including sticky floors and a dirty store environment.

Pricing

Many customers felt that the prices were too high for the quality of donuts received, with some expressing dissatisfaction over the value.

Variety and Availability

Customers noted a lack of variety and availability of popular items, especially during promotions, which led to frustration.
  • MM
    Meamor
    Nov 16, 2025
    1.0
    The guy up front was so rude...Maybe he was having a bad day, I don't know. My husband asked if there were any hot donuts and right when he rudely replied "no", I knew he wasn't going to be friendly. My husband then joked with him about us driving 10 hours (we did drive an hour one way) for a donut. He once again was rude for no reason and rolled his eyes. I left. I cannot support businesses who have just flat out rude employees for no reason. We just took ourselves right on down to the peach cobbler factory where the service and food was superb.
  • LT
    Lakelsha Thomas
    Nov 11, 2025
    4.0
    Went on veterans day for the free donut today. Was a bit of a wait just for the 4 people that were ahead of me, but once the young lady at the front freed up to help everyone, she was very quick and had a great attitude. Had been wanting to visit this location for a while, I'm more of a Shipleys person but what better time to try them out on a day like today. Donut was hot and fluffy, service associate was nice to the guests. Will give them a try another day and get some variety donuts.
  • WB
    Waun Baham
    Nov 7, 2025
    1.0
    Very Disappointed - I usually visit this location in the early morning around 6:40-7:30am-ish. Most of the associates at this location are not morning people. They are absolutely rude and not very people friendly. My advice would be to get a job with afternoon or evening hours. The attitudes are horrendous and that one free donut you swear it’s coming out there kitchen. I always purchase and get the one free one. Please do better it’s too many other donut places customers can do business with. Always remember if it wasn’t for the customers Krispy Kreme wouldn’t exist. Do Better.
  • SK
    Shireen Kuykendoll
    Nov 6, 2025
    1.0
    Made a quick detour to stop in because the Hot light was on. Purchased donuts and realized they weren’t hot so we went back to complain. Was told that management wants them to keep the light on all the time even when donuts aren’t hot and fresh. What’s the point of that? Got a refund and probably won’t return.
  • JS
    John Santiago
    Oct 24, 2025
    5.0
    Bobbie is a great employee. He gives wonderful customer service! The only negative is I parked in the wrong parking lot because all their trucks are parked in front of the Vitamin Shoppe next door it was like 5 trucks! No one wants to walk far for donuts! LoL but the customer service from Bobbie was incredible!

Frequently Asked Questions About Krispy Kreme

What are the Krispy Kreme Pearland store's daily hours for dine-in service?

The dine-in service at Krispy Kreme Pearland is open daily from 6:00 AM to 9:00 PM.

Can I get doughnuts delivered from Krispy Kreme Pearland and what are the delivery hours?

Yes, Krispy Kreme Pearland offers delivery service every day from 6:15 AM to 8:45 PM.