Krispy Kreme

3.3
1357 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Pearland.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
11450 Broadway Street, Pearland, TX
77584, United States

Hours

Reviews

3.3
1,357 reviews
5 stars
563
4 stars
171
3 stars
104
2 stars
93
1 star
426

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on service is mixed; some employees are praised for their friendliness, while others are criticized for being rude or unhelpful.

Product Quality

Many customers enjoy the donuts when fresh, but there are frequent complaints about stale or cold donuts, especially when the hot sign is on.

Cleanliness

The cleanliness of the store is often mentioned negatively, with reports of sticky floors and a generally unkempt appearance.

Pricing

Customers find the donuts to be expensive, and some express dissatisfaction with the value for money, especially when receiving stale products.
  • JM
    Jasmine Miller
    Dec 29, 2025
    1.0
    horrible experience I just left the young lady at the front that was working the drive Through was very rude she did not want to say you’re welcome after I told her thank you at least three times this is the second time I’ve visited this location trying to give them a chance because I live in the area and no one I’ve encountered the three times I’ve been to this location no one has gave Customer Service or just being a friendly face. This is a horrible location and because of their lack of Customer Service and just not good people skills I will not be returning to this location.
  • SD
    saniyah diorr
    Dec 29, 2025
    1.0
    The young lady in the drive-through at 5:30 December 29 was very rude. She had glasses on. I told her thank you multiple times and still didn’t get a. You’re welcome back after spending almost 20 bucks on donuts. I asked her for an extra box and she looked at me like it was coming out of her paycheck, and she was very rude and gave it to me with an attitude , I went there about two nights ago once again, and it was a Hispanic gentleman. He was very rude as well. Everyone at that Krispy Kreme’s is very rude. and I will be contacting corporate about this issue as well because I go here too often for everyone to be rude
  • AA
    A (Anava)
    Dec 23, 2025
    5.0
    I love Krispy Kremes donuts. They are so soft and sweet. Sorry, other donut places, you just don't make them this soft. There are only 2 locations left in the Greater Houston area and I'm glad I live close to one. I always buy some as gifts because they are a rarity to others in town. The boss man, Mr. Bobby, is very helpful all the time. They still give out a donut when the hot sign is on. They had stopped doing this a while back, but it's a tradition I'm glad they brought back. I have their app and often get deals sent to me. The deals is what determines if I buy any or not. I'm not gonna lie, they are expensive. But they are so delicious especially when they're hot. Even once they cool off, I just pop one in the microwave for 6 seconds and make it disappear in about the same amount of time. I do hope they don't close this location down like they've done the others in Houston. If you are going to visit them, I recommend downloading the app first to see what deals they have, plus you get points for each purchase. I haven't tried their coffee yet, so I can't write on that.
  • DB
    Desi Brown
    Dec 21, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ A Delightful Afternoon Treat I stopped by for some fresh afternoon donut holes, and my visit turned into such an unexpectedly sweet experience. Aaron Adams greeted me with a friendly invitation and thoughtful suggestions that immediately made me feel welcome. His warm energy set the tone for a visit that felt personal and inviting. The donut holes were perfectly fresh — light, warm, and just the right amount of sweet. Enjoying them on the outside patio made the moment even better. The space was relaxed, sunny, and ideal for slowing down and savoring a treat. Aaron’s hospitality truly elevated the experience. His kindness and genuine enthusiasm made it feel less like a quick stop and more like a delightful afternoon break. I’ll definitely be back for more sweet treats and that inviting atmosphere. Highly recommended for anyone looking to brighten their day with something delicious.
  • IF
    Israel Fernández
    Dec 7, 2025
    1.0
    Just came to this location to redeem my birthday coupon. Turns out that the first guy didn’t even know what he was doing; then, another one came out and told me they didn’t have a scanner to scan the code. I said: it’s fine; it’s not a big deal. Then, I go back to the location to get some more donuts and I saw them redeeming a discount for another person. Shameful. I wish I could give them zero star. Won’t be coming back.

Frequently Asked Questions About Krispy Kreme

What are the Krispy Kreme Pearland store's daily hours for dine-in service?

The dine-in service at Krispy Kreme Pearland is open daily from 6:00 AM to 9:00 PM.

Can I get doughnuts delivered from Krispy Kreme Pearland and what are the delivery hours?

Yes, Krispy Kreme Pearland offers delivery service every day from 6:15 AM to 8:45 PM.