Dairy Queen

3.7
536 reviews

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
3614 E Broadway, Pearland, TX
77581, United States

Hours

Reviews

3.7
536 reviews
5 stars
259
4 stars
95
3 stars
61
2 stars
30
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are highly variable, with some praising friendly and quick service while others report rudeness and incorrect orders.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others complain about cold, poorly prepared, or incorrect items.

Cleanliness and Atmosphere

The establishment is noted to be in need of renovation and cleanliness, with several reviews mentioning a dirty environment and outdated decor.

Customer Experience

Many customers express frustration over issues like long wait times, refusal to accept gift cards, and unhelpful staff, leading to a negative overall experience.
  • AT
    Ace TheYoungMav
    Dec 16, 2025
    5.0
    Wonderful Service here!
  • AH
    adrienne holguin
    Dec 13, 2025
    5.0
    Very kind and polite employees. Service is amazing!
  • SJ
    Steve James
    Dec 12, 2025
    4.0
    Food was good. Had a double cheeseburger that was well cooked and prepared. My buddy had the steak finger basket. Tried a steak finger. For some reason I remember them being better back in the day. Tasted a little plain and the breading was gritty. Service was fast and friendly. The counter person let me take my time when reviewing the menu. Atmosphere was a little bland. They could definitely use a remodel to brighten up the place. Overall is was nice for a quick bite in the middle of my long shift. Would recommend if your looking for something quick and little different than the usual McDonald's or Burger King. Next time I'll definitely have to add a blizzard to my order. DQ's ice cream is always on par. Just a little early in the day for me to get some ice cream. Im super full after that double cheeseburger. Size was comparable to that of Whataburger. Would recommend there burgers.
  • AR
    Angela Rodriguez
    Dec 2, 2025
    2.0
    The cooked was bothered because I disturbed her while she was sitting in the lobby area. The cashier or manager was dry taking my order. I love 5 min from this location I got home and all burgers were cold. I probably won't be back to this location.
  • CG
    cassandra gonzalez
    Nov 29, 2025
    1.0
    Today I went there and my drink had black stuff floating around it. Once I told the person in drive thru, he had the worse attitude. I then just asked for water and it tasted like tap water. Never coming back here again.

Frequently Asked Questions About Dairy Queen

What are the regular operating hours of Dairy Queen at 3614 E Broadway, Pearland?

Dairy Queen is open daily from 11:00 AM to 9:00 PM.

When is the drive-through open at Dairy Queen?

The drive-through is open every day from 11:00 AM to 9:30 PM.