Dairy Queen

3.8
531 reviews
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Business Details

3614 E Broadway, Pearland, TX
77581, United States
(281) 485-5284
https://www.dairyqueen.com/en-us/locations/tx/pearland/3614-e-broadway/14480/
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About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
3614 E Broadway, Pearland, TX
77581, United States

Hours

Reviews

3.8
531 reviews
5 stars
257
4 stars
94
3 stars
61
2 stars
29
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff and quick service, while others report rude behavior and incorrect orders.

Food Quality

Food quality is inconsistent; some customers enjoy fresh and delicious items, while others complain about poorly prepared meals and incorrect orders.

Cleanliness

The cleanliness of the establishment is questioned, with reports of dirty conditions and poorly maintained facilities.

Management Issues

Several reviews indicate dissatisfaction with management practices, including refusal to accept gift cards and poor handling of customer complaints.

Customer Loyalty

Despite negative experiences, some customers express loyalty and a desire to return, highlighting positive interactions with specific staff members.
  • RM
    r mccullough
    Nov 17, 2025
    1.0
    I ordered a 4 piece chicken strip basket. I got 3 pieces of pinky sized chicken and a few fries. Not impressed. In the 90s dairy queen could have been the southeast in-&-out. Now, I can get a better chicken strip at Walmart.
  • JS
    JIDON’S SON
    Nov 5, 2025
    5.0
    10/10 experience my friends showed me this place and I love every second while being there
  • VM
    Vianca Martinez
    Nov 2, 2025
    1.0
    I waited a 15 minutes for my food only to have someone come and tell me I could not eat there because they were closing. I arrived an hour before closing. I asked for a refund and they said I should just take the food to go. Update…. I get this generic report to “give them another chance” after the owner orders the police to give me a trespassing warning even though I was the one who called them because the cashier went outside and put bags of food on top of my car. The audacity!
  • MM
    Mabel
    Oct 31, 2025
    5.0
    The staff is friendly, service is quick, and everything is fresh and tasty. Love stopping by for a Blizzard or quick bite!
  • JN
    Jorge Nava
    Oct 29, 2025
    1.0
    Awful service. The staff in this Dairy Queen always give you the wrong order and don’t take accountability for it. Food is also poorly managed and the person who took my order was very aggressive. Never going to this establishment again. I believe the person who runs this establishment should see how the staff treat the customers and to each other.
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Frequently Asked Questions About Dairy Queen

What are the regular operating hours of Dairy Queen at 3614 E Broadway, Pearland?

Dairy Queen is open daily from 11:00 AM to 9:00 PM.

When is the drive-through open at Dairy Queen?

The drive-through is open every day from 11:00 AM to 9:30 PM.