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Brand Certified

Chipotle Mexican Grill

3.4
(1417 reviews)
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Business Details

10645 Broadway St, Pearland, TX
77584, United States
(281) 810-4103
https://locations.chipotle.com/tx/pearland/10645-broadway-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1582
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About

Mexican Restaurant
Chipotle Pearland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
10645 Broadway St, Pearland, TX
77584, United States

Hours

Reviews

3.4
1,417 reviews
5 stars
569
4 stars
250
3 stars
132
2 stars
99
1 star
367

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling unwelcome and dismissed.

Cleanliness

Multiple customers reported dirty tables, overflowing trash, and unsanitary conditions in the restaurant.

Food Quality

Several reviews mentioned issues with food quality, including old-tasting ingredients, small portions, and incorrect orders.

Slow Service

Many customers experienced long wait times due to insufficient staff and poor management, leading to frustration.

Inconsistent Experience

While some customers reported positive experiences with food and service, these were overshadowed by frequent complaints about the overall quality and service.
  • LB
    Lillian Bradford
    Feb 24, 2026
    2.0
    The young lady (I’m going to ASSUME) had a rough day and hadn’t had a chance to decompress, because she was FAR from welcoming or friendly. Actually quite dry and combative. I saw there weren’t anymore onions and peppers, so I asked did they have anymore. She immediately said we’re all out. I expressed to her “Awww man I drove over here just to get those.” Well as she continued to fix my bowl, the lady comes from the back with fresh peppers and onions! I told her I thought yall didn’t have anymore? She shrugged! Lastly, I paid for a LARGE bag of chips and THANKFULLY checked the bag before driving off and the bag was 1/3 filled!! I had to go BACK inside and ask for a TRUE large bag of chips! The cashier happily replaced it! She’s the reason why I’m giving them AT LEAST 2 stars or they’d get just 1!
  • JB
    Jass Badu
    Feb 14, 2026
    1.0
    Was calling to see if yall were open just now but only a robot answers the phone & you can’t even request a real person to pick up bc apparently yall are just “sooooo busy” 🙄 So I checked the reviews after that unhelpful ahh phone call JUST to find out 1. THIS LOCATION HAS RATS, spotted about a few wks ago 2. They have horrible employees who are rude to you on the daily 3. the steak meat is never good &&& 4. apparently yall food always taste old nawwwww I’m good on yall I really wanted a bowl but I guess yall not answering the phone was actually a blessing 🤷🏾‍♀️ thank you to everyone who left reviews; good or bad 💯
  • TS
    Tiffany Sheppard
    Feb 10, 2026
    1.0
    I stopped here after working all day and o had plans to eat inside but ALL the tables were filthy . There was no ice again . Then the steak wasn't great to top it off . No one seemed to bothered about it either so I just left .
  • RA
    Rachel Allen
    Feb 7, 2026
    1.0
    No sanitization at all. What happen to cleaning when you have nothing to do. A bunch of standing around. Tables are disgusting. While ppl standing around. Food is know for the fact are in the temperature danger zone. I had to take pic's
  • CC
    CorythaG
    Jan 23, 2026
    1.0
    My bowl was absolutely disgusting and i got the same bowl at a different location and it was perfect. The steak was nasty the food just tasted old and i don’t know why i keep giving this location chances they need a whole new staff and management, do not eat here it will ruin your day just drive to a different location trust me it will be worth it.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Pearland serve?

Chipotle Pearland offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill at 10645 Broadway St, Pearland?

Chipotle Pearland is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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