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Brand Certified

Chipotle Mexican Grill

3.7
(799 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Pearland East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2680 Pearland Pkwy, Pearland, TX
77581, United States

Hours

Reviews

3.7
799 reviews
5 stars
388
4 stars
152
3 stars
68
2 stars
48
1 star
143

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, feeling that they were not getting their money's worth.

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and negative attitudes impacting the dining experience.

Food Quality

While some customers enjoyed the food, there were consistent complaints about inconsistencies in food quality and freshness.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, which detracted from the overall experience.

Order Accuracy

Customers frequently reported issues with incorrect orders, especially with online and mobile orders.
  • MM
    MG
    Feb 23, 2026
    2.0
    Food was a bit salty tonight.
  • MO
    Marti Oliver
    Feb 21, 2026
    3.0
    I've been coming here for awhile now and only recently (in my last 2-3 orders) have there been problems. I always order through the app and when I get to redeem guac and chips with my points, I find that I never received these items when I pick it up and always have to ask someone for it. In my most recent order, I asked for guacamole inside my burrito bowl but that was missing too! I'm frustrated because the guacamole isn't a free add on for the bowls, its an extra $2!
  • VT
    Valentin Trevino
    Feb 7, 2026
    1.0
    Drove fifteen minutes home just to find out that they didn't put any cheese or sour cream on my bowl.. guess I have to babysit when they're making my order..
  • JJ
    J
    Jan 18, 2026
    1.0
    Dont come here. They skimp on the portions. I ordered the carne asada burrito and there was hardly any meat. Tortilla was folded like 5 times because of how little they put in... for reference, it was the size of a can of coke. Save your money and go to a different chipotle or somewhere else. Businesses like these need to go out of business. For the owner reading this, I'm reporting this to a business oversight agency and chipotle corporate. What you are doing is wrong and you know it. Enough people have complained about deceptive practices. I've taken screenshots of the complaints, so don't try to delete it now.
  • SG
    Sandra Gomez
    Nov 17, 2025
    1.0
    Went there with my sister, order and said can I have a bit more role her eyes at me and said something under her breath. First of all what kind of employee do yall hired, she was a short no taller than 5 feet and no older than 25 girl not woman girl. Won’t be returning ruin my mood after that

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Pearland East serve?

Chipotle Pearland East offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill at 2680 Pearland Pkwy?

Chipotle Pearland East is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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