Baskin-Robbins

Reviews

• EE

  edvinlol

  Dec 26, 2025
  1.0
  Going to be completely honest with you. I got off work today and was planning to get some ice cream, I ordered online and went to pick up my food. Guy said they had no bananas left and was like is there anyway I can cancel it on my end. I was like I can’t and then just asked for a replacement of something else. Which mind you was cheaper, the guy gets only 2 scopes of the ice cream for the chocolate part of it and forgets the cookies and cream. Like bro I already paid for 11$ worth of ice cream and now you just shorting even more when I was being respectful and decided to get these 3 scopes instead just to receive two. I got no whip cream and I don’t even know honestly if there was any hot fudge on it. Then to make it even worse when I was about to leave the other guy working there was cutting up a banana. So they definitely did have the products in store. THEY LIED, and SHORTED ME of what I wanted. I use to be a regular customer here and it was great but the recent staff here for night shift is horrible, whoever is the guy with glasses please fire him or something just because your day is bad doesn’t me you have to make someone else’s day worse and lie to them. I already got the photos and receipts of everything. Just watch out for a 5’9 looking guy with glasses that is white on night shift. Most horrible experience ever!
• DE

  Donna Etheredge

  Nov 7, 2025
  1.0
  Just picked up Caramelectric Cake and I was disappointed.duppose to be pecans on top.she used small pieces of almonds because they were low on pecans.the top had 3 full half pecan on each whipped cream,instead they used pieces of 3 pecans.very few chocolate drizzles on side of cake.nothing like picture.i would expect more spending $33.00 for 1/3 sheet cake.very disappointed and will not order cakes in future.
• KH

  Kim H

  Nov 2, 2025
  4.0
  PINK BUBBLE GUM 😍
• ER

  Eric Rodriguez

  Aug 9, 2025
  1.0
  Daughter asked me for a specific cake so I Called the store asked if they had a chocolate chip log cake available for me to come pick up the guy who answered the phone said they had one and would put it in the freezer for me gave him my name and he said he is going to write I on the box and I can come get it. Told him I would be there in about 45 minutes because it’s a 30 minute drive from me. I show up tell them I’m picking up a chocolate chip log cake. They ask my name. I tell them they go look for it. They come back empty handed and ask me when I placed the order. I explain the whole phone call to them and they say that they don’t keep log cakes stocked it’s a by order thing. Dude knew he was about to get off work lied to me told me what I wanted to hear because he knew he wasn’t going to have to deal with it. Thankfully she was with me when I went to go get it so she could pick something else. Really disappointed with the fact the guy lied to me after I told him it was going to be a drive for me just to get there to find out he lied.
• SG

  Sabrina Gonzalez

  Jul 14, 2025
  1.0
  Never use UberEats to order from this store. Uber just charged me full price for a pie that I didn't get because the store didn't have it available. The Uber driver contacted me to tell me they didn't have the pie, she asked if I wanted something else and the store clerk told her they don't have any pies in available today. The store didn't cancel the order and another Uber driver was heading to it, at the end I had to cancel the order because the drivers would be accepting it if it's not canceled. The store had to cancel the order to let Uber know they're out of stock but instead Uber was informed that the store had already prepared my order when I canceled it which is NOT true. 😡

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