Whataburger

4.1
2926 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3939 RED BLUFF RD, PASADENA, TX
77503, United States

Hours

Reviews

4.1
2,870 reviews
5 stars
1,694
4 stars
529
3 stars
213
2 stars
137
1 star
297

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times at the drive-thru, often exceeding 30 minutes, with some experiences lasting over an hour.

Food Quality

Many reviews highlighted issues with food quality, including cold or incorrect orders, missing items, and overall dissatisfaction with the freshness of the food.

Staff Behavior

Feedback indicated a lack of professionalism among staff, with reports of rudeness and disorganization, contributing to a negative customer experience.

Management Issues

Numerous customers expressed frustration with management's inability to address service and food quality problems, leading to a chaotic environment.
  • JW
    Joshua Williams
    Jan 5, 2026
    1.0
    If I could give zero stars for service, I would we sat at the speaker for at least 10 minutes waiting for someone to take our order we get to the window. No one acknowledged us, looked at us or told us anything. We were sitting there for about 15 minutes. There was four of them. There were two of them doing absolutely nothing but standing around
  • JS
    J S
    Jan 2, 2026
    1.0
    You'll be the only person in line at the drive-thru and they will take 20 minutes to handle your food at the drive-thru. If management checks the times or the cameras for the drive-thru in the morning, you'll see what I'm talking about. It's absolutely ridiculous. I'm going to the deer Park location from now on
  • LG
    Lilliah Garza
    Dec 21, 2025
    1.0
    Morning shift is slow and don’t care! Gary standing around like he don’t know what he is doing, waited about 11minutes in the front til ANYONE came to the counter to take my order! Never again..
  • SQ
    Sniper Queen
    Nov 30, 2025
    1.0
    The older lady that works the front counter, Paige I think, is rude as all get out. I come here often and she's always rude. I don't get how you can keep a job in customer service being that rude. I started going at night to avoid her but the night crew moves like molasses. For one burger and a drink, took over 30 mins and I ordered ahead of time too. Smh
  • JM
    Jennifer Matuszczak
    Nov 22, 2025
    5.0
    Always hot and fresh at this location!

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Pasadena, TX?

Whataburger is open 24 hours a day, seven days a week in Pasadena, TX.

Does Whataburger offer delivery and curbside pickup services?

Yes, Whataburger offers both curbside pickup and delivery services to its customers.