Whataburger

4.1
2085 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2301 SPENCER HWY, PASADENA, TX
77504, United States

Hours

Reviews

4.1
2,055 reviews
5 stars
1,200
4 stars
357
3 stars
186
2 stars
71
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and poor service, particularly in the drive-thru, with some experiencing rude or unprofessional staff.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and lack of freshness.

Customer Experience

While some customers praised friendly staff and good service, many expressed frustration over negative interactions and lack of accountability from management.

Consistency

The restaurant's performance appears inconsistent, with some visits resulting in excellent service and food, while others were disappointing.

Management Concerns

Multiple reviews highlighted issues with management, including poor handling of customer complaints and lack of training for staff.
  • BF
    Becky Frias
    Nov 14, 2025
    5.0
    Always good and correct!
  • RC
    Raul Castillo
    Oct 23, 2025
    1.0
    I usually love Waterburger, but my recent visit was quite disappointing. I went in for two spicy chicken sandwiches, and despite there being no line, it took 30 minutes for my order to be ready. Unfortunately, the food arrived cold, which was a letdown. I hope this is just a one-time issue, but I wanted to share my experience for others to know what to expect
  • NG
    Nicholas Garcia
    Oct 23, 2025
    5.0
    Excellent
  • RD
    Rosa Diaz
    Oct 14, 2025
    5.0
    I always love the place and the burgers they always fresh and very good taste the people are very nice.
  • FA
    Fernando Arreola
    Sep 26, 2025
    1.0
    when I pulled up to the drive thru I saw the promotion that said that If I sign up in the rewards program I would get a free whataburger, I asked the lady in. the drive thru, she said yes, And I even ordered something else, the guy who gave me my food said 6.95 it's your total, I used my contactless phone, then when I checked my phone he charged me for 12.64, And he didn't say nothing, I'm so pissed cause they are not honest, you can say I don't have that promotion anymore, but why tell the customer yes and then Charge them the double. It doesn't make any sense So I am going to report this.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Pasadena, TX?

Whataburger in Pasadena, TX is open 24 hours a day, 7 days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for your convenience.