Whataburger

4.1
2102 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2301 SPENCER HWY, PASADENA, TX
77504, United States

Hours

Reviews

4.1
2,072 reviews
5 stars
1,209
4 stars
357
3 stars
188
2 stars
71
1 star
247

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude and unprofessional behavior.

Food Quality

Food quality was inconsistent, with several customers receiving cold or incorrect orders, while others enjoyed fresh and delicious meals.

Wait Times

Many customers expressed frustration over long wait times for food, particularly during busy hours or when using the drive-thru.

Management Issues

Several reviews highlighted poor management practices, including inadequate training and lack of accountability among staff.

Cleanliness

Some customers noted cleanliness issues within the restaurant, affecting their overall dining experience.
  • IB
    Ines Bercian
    3 days ago
    5.0
    Service was great ! Night team was on top of everything. Getting out orders quickly in a timely manner hot and fresh off the grill. Meanwhile moving around checking on their dine in customers. While maintaining a clean area making it welcoming for all.
  • AM
    Adelmiro Martinez
    Dec 28, 2025
    1.0
    Food was extremely cold. The counter guy which was a foreigner was very rude. They really need to try them Customer service. An to listen to what the wants not what they want to give you. Also ketchup is a ration. Ask for 3 get 1. Don't ask don't get. Including napkins. Next time I hope I can add video an Pic
  • TO
    Turo Olvera
    Dec 27, 2025
    1.0
    i ordered 2 dbl meat whataburger at 12:38am and i ordered it with cheese and bacon. I arrived home and opened the 1st burger and it had only one patty instead of 2 and no bacon. My partner opens the 2nd burger and she has no bacon. They charged me 3 dollars to not put bacon. What a scam. This place sucks bc its run by teenagers. wasted 30 dollars in total.
  • BD
    Bruce Davis
    Dec 20, 2025
    1.0
    I was the first one in the drive - and was instructed to pull up and they would bring my order out, As I pulled up and waited other cars began to pull up also, I then noticed cars that pulled up after me receiving their orders before after sitting there waiting for 30 minutes.I went inside to inquire about my order. I had to still wait another 20 minutes before I could get a refund. This was at 11 o’clock 12/17/25 . This shift is completely not qualified to work in this establishment.
  • GR
    Gina Rene
    Dec 19, 2025
    1.0
    Went through the drive-through to order biscuits and gravy they had me parked. I waited 15 to 20 minutes in front of the Whataburger I get off go inside and the biscuits and gravy are just sitting on the countertop. I clearly asked what’s the problem and why did they never bring me my stuff outside and they all look discombobulated long story short Customer Service sucks at that restaurant. They need to get their act together. They want to park people they want to take orders and then park people in front and never bring them out very bad Customer Service.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Pasadena, TX?

Whataburger in Pasadena, TX is open 24 hours a day, 7 days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for your convenience.