Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rudeness, lack of professionalism, and long wait times.
Food Quality
Many customers reported issues with food quality, including stale items, incorrect orders, and food that was not fresh.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Order Accuracy
A significant number of customers experienced problems with order accuracy, often receiving incorrect items or missing items from their orders.
EM
Espy Medrano
Feb 18, 2026
1.0
Pro: Food was fine/ “not available”
Con: Customer service is definitely lacking.
Ordered via drive thru, initially was informed “system was down”. There was no chili available. Then was asked to park for 10 nuggets and a salad.
I was the only vehicle there.
This is the 3rd time I give this place a try. “Third time’s the charm” was obviously not the result.
Additionally the place needs a facelift.
HR
hector rodriguez
Feb 5, 2026
1.0
I hardly ever go to a Wendy's, I seen to always get the racist people to take my order. My name is Hector and for some reason the cashier thought it was hilarious to put my name as Hater. I will just have to stay away from this restaurant.
EM
Eliana Moya
Feb 5, 2026
1.0
Mal servicio, pedí mi orden caliente me mandaron. A esperar y ni siquiera las papas eran frescas, el pollo del Sandwich seco como que llevaba horas.
Siempre fue Wendys mi restaurante favorito, esta tienda en.particular es muy mala con los pedidos no les importa el cliente.
SP
S P
Jan 22, 2026
1.0
Went through the drive thru, ordered 3 combos and they forgot 3 large drinks. There was no one else there, just the workers chit chatting with each other. Had to go inside which was okay, mistakes happen what was off putting was no apology given, just handed me 3 large cups and said "here". Rude and won't be coming back. Now I see why no one was at this location.
The fries were old
DS
Daniel Singletary
Jan 21, 2026
4.0
The staff got my order correct but weren't as fast as other places. It wasn't a terribly long wait though for my 40 chicken nuggets. The spicy nuggets were quite fresh.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 7444 Spencer Highway in Pasadena, TX currently open?
Yes! Wendy's at this location is open and committed to serving customers every day.
What are the operating hours for the Wendy's drive-through at this location?
The drive-through is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner meals.
Can I place an order online or through an app for this Wendy's?
Yes, you can order through the Wendy's mobile app or at order.wendys.com and choose this location for pickup or delivery where available.
What payment options does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant posters.
Does this Wendy's location have a drive-thru and dine-in services?
Yes, this Wendy's offers drive-thru and dine-in services but does not offer curbside pickup.
What nearby fast food restaurants are close to Wendy's at 7444 Spencer Highway?
Nearby fast food options include another Wendy's, Jack in the Box, and McDonald's, all within close proximity for alternative or complementary dining choices.
Are there any nearby gas stations near Wendy's for convenience during your visit?
Yes, the Chevron Station Pasadena, Shell, and Emmanuel Gas are nearby gas stations, useful if you need fuel before or after your meal at Wendy's.
What other local facilities can customers visit nearby Wendy's at this address?
Customers may also find U-Haul Neighborhood Dealer for truck rentals, Pasadena's Best Storage for storage needs, and Waffle House for additional dining options nearby.
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