Wendy's

4.0
567 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Pasadena, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pasadena, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
301 W. Southmore Ave, Pasadena, TX
77502, United States

Hours

Reviews

4.0
567 reviews
5 stars
305
4 stars
110
3 stars
49
2 stars
31
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior from employees.

Food Quality

Frequent complaints about food being old, cold, or improperly prepared, with some customers expressing dissatisfaction with freshness.

Cleanliness

Generally positive remarks about the cleanliness of the restaurant, though some noted issues with dirty tables and restrooms.

Order Accuracy

Numerous instances of incorrect orders, missing items, and issues with special requests not being honored.

Drive-Thru Experience

Customers expressed frustration with the drive-thru process, particularly being asked to pull forward unnecessarily.
  • LR
    Louis Ruiz
    Nov 16, 2025
    5.0
    Regular fast food place. I like their chicken tenders. This Wendy's is just like any other I have visited, they could work a little more on hygiene though, other than that this place is fine, it's affordable and they serve fairly quickly.
  • YD
    Yeşim Demir
    Oct 22, 2025
    5.0
    Satisfactory experience overall. I appreciate the prompt service.
  • DR
    Damarys Rodríguez
    Oct 10, 2025
    1.0
    I went to get the drive-thru, the person taking the order named LIZBETH had a very hostile attitude, and whenever I asked something she answered rudely, I got to the window and she still had a very ugly attitude, what a shame because I was very nice when I placed my order and anyway, these types of employees should not work in these places if they are not willing to provide customer service.
  • RT
    Roxy Tab
    Oct 10, 2025
    1.0
    Vivianne I believe was the name of the girl in the drive thru. Totally unprofessional and rude for no reason. Rolling her eyes and everything. Definitely wont be back.
  • CG
    Carlos Gonzalez
    Oct 9, 2025
    5.0
    Always perfect!

Frequently Asked Questions About Wendy's

Is 081 Southmore Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.