Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pasadena Subway® Restaurant at 2619 Red Bluff Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, particularly from management, leading to a negative dining experience.
Food Quality
Customers reported issues with food quality, including stale bread, incorrect orders, and even finding hair in their sandwiches.
Cleanliness
Several reviews mentioned unsanitary conditions, including sightings of roaches and unclean restrooms, contributing to a poor perception of the establishment.
Staff Attitude
Many customers noted that staff appeared disinterested or annoyed, impacting the overall service experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and the quality of their sandwiches.
YG
Yazmin Gonzalez
3 days ago
5.0
Great service! Renae was super friendly, patient, and made my sandwich exactly how I wanted it. Everything was fresh and the experience was quick and smooth. Definitely appreciate the good vibes and professionalism!
LD
LeSean Detiege
Nov 16, 2025
5.0
The space was very clean and organized. I was greeted when I walked in with a warm welcome, I didn't have to wait for service and I wasn't too much for the staff (wanting my sandwich twice toasted) because I am particular. Thank you Renae for your patience and for making my BMT with love, My family & I truly enjoyed our subs and your service.
TM
Trisha McCray
Nov 12, 2025
5.0
Came in recently and from the moment I walked in, the experience was great. The store was very clean. Renae, the store manager helped me and made some great recommendations since I was looking to experiment from my normal choice of the Philly steak and cheese. She was very friendly and a pleasure to interact with. I will definitely be stopping by next time I'm in the area.
SG
Shaunta Gallegos
Nov 7, 2025
5.0
I had a fantastic experience here.
Renae, the manager, was incredibly efficient and made my sandwiches perfectly. The store was spotless and well-organized, and the food looked fresh and appetizing. What really stood out was the friendly service from the warm welcome when I walked in to the thank you on my way out.
I'll definitely be back.😀
MM
Melissa
Nov 6, 2025
1.0
I've been coming here for several years and today was the first time I had a terrible experience. One of the very long time employees, Terrysa, gave me a hard time today. They messed up my order and she just wanted to swap the veggies around. There is a reason I ordered our food the way we did. When I asked her to remake it new, she was basically saying no. So when I asked for a refund, she also said no. Said she couldn't do it without her manager. Ok, can you remake them please. At this point 30 minutes had elapsed since placing the order. Food is cold at this point. She finally remakes my order, but of course with an attitude. Slamming the bread down. I still said thank you before leaving, she did not even look at me. I really tried to be polite about it at first, but it was really frustrating. Making a big deal because she is gonna take a (minor) loss in inventory. She was mad at me? Y'all messed up the order! Really sucks that this happened.
Edit: Just got home, she STILL messed up my order after remaking it.