Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pasadena Subway® Restaurant at 4979 Fairmont Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and poor service.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, leading to dissatisfaction among customers.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported dirty conditions and unsanitary practices.
Food Freshness
Feedback on food quality varied, with some customers enjoying fresh food while others described it as soggy or of low quality.
Staff Attitude
Staff attitude was inconsistent, with some employees receiving high praise for their friendliness, while others were criticized for being unhelpful or dismissive.
GG
Gerardo Gutierrez
5 days ago
5.0
Good place to eat
PL
Paco Lopez
Oct 24, 2025
5.0
Muy buen lugar
NA
NANCY AYALA
Oct 22, 2025
1.0
Ordered a chicken sandwich for my son. I drop the food off and leave only to get a call from my son that it had no chicken! I was to far to turn back and take it back to the store.
MN
Michael Ndudim
Oct 16, 2025
5.0
Perla and Isreal were so friendly and contributed to a conducive and warm atmosphere. Don’t mind this place is freezing cold on the inside, the food is fresh and left me very satisfied. I’m leave 5/5 stars, I’m very satisfied. 🙂
DW
Daniel Walker
Sep 20, 2025
2.0
They get two stars only because I have seen worse when it comes to Subway. The young lady in front of me had her sandwich lost and forgotten in the toaster, burned to a crisp. They tried to give my sandwich first to the drive-thru and then to the girl in front of me. Strangely, the one who made my sandwich was the one who tried to take it to the drive-through. The two girls working seemed lost and kept looking at each other to fix the mess-ups. They needed some sort of manager or shift leader. This wasn't my first bad experience at this location I was just hoping they had improved.