Papa Johns Pizza

3.7
348 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Pasadena, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pasadena pizza for any occasion. Call us for pizza delivery in Pasadena or stop by 138 E Southmore Drive for carryout to order the best pizza in Pasadena, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
138 E Southmore Drive, Pasadena, TX
77502, United States

Hours

Reviews

3.7
348 reviews
5 stars
192
4 stars
34
3 stars
19
2 stars
19
1 star
84

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the pizza for its taste and freshness, although some reported issues with burnt crusts and poorly made pizzas.

Service Issues

There were numerous complaints about rude and unprofessional delivery drivers, as well as poor customer service from management.

Delivery Problems

Several customers experienced delays in delivery, incorrect orders, and issues with the delivery process, including drivers not following instructions.

Pricing Concerns

Some customers felt that the prices were too high for the quality of food received, with specific complaints about hidden fees and overcharging.

Positive Staff Interactions

Despite service issues, many reviews highlighted friendly and attentive staff, particularly in-store.
  • JT
    Joseph Truss
    4 days ago
    5.0
    Great food great quality service
  • AK
    Amanda Krivik
    Nov 4, 2025
    2.0
    Unprofessional, aggressive and biased.
  • SQ
    Sal Quintana
    Oct 24, 2025
    1.0
    The pizza is good but the $6.99 for a medium pizza is a scam, they actually charge like $8.99 plus $1.50 food tax, I'll no longer eat Pappa John's I paid $19.44 for two medium, the math ain't mathing!
  • JG
    juan g
    Oct 11, 2025
    5.0
    I’ve been to a lot of pizza places over the years, but this one truly stands out above the rest. Every single time I order from here, I’m reminded why it’s my favorite. The moment you walk in, the warm aroma of freshly baked dough and melting cheese instantly makes your mouth water. The staff always greet you with genuine smiles and positive energy, which sets the tone for a great meal even before you take your first bite. The menu has an incredible variety — from classic favorites like pepperoni and cheese to unique specialty pizzas that you can’t find anywhere else. What I love most is the freshness of every ingredient. The crust is always baked perfectly — crisp on the outside but soft and chewy on the inside. The sauce is rich and flavorful, perfectly seasoned with that hint of sweetness and spice that ties everything together. And the cheese… wow. Perfectly melted, stretchy, and never greasy. Every topping tastes fresh, and you can tell the ingredients are high-quality — from the crisp vegetables to the perfectly cooked meats. I’ve tried several of their specialty pizzas, and every one has its own unique flavor that keeps me coming back. The “build-your-own” option is also fantastic — they always get the toppings just right, evenly spread and perfectly cooked. Beyond the pizza, their sides and extras are just as impressive. The garlic breadsticks are golden and buttery with just the right amount of seasoning. The pasta dishes are creamy and satisfying, and the desserts (especially the lava cake!) are the perfect way to end a meal. Even their salads are fresh and crisp, a nice touch for anyone looking for a lighter option. Service here deserves special mention — the staff are always friendly, patient, and attentive. Whether I order in person, online, or for delivery, everything is handled smoothly and efficiently. Delivery is always on time, and my order arrives hot and fresh, just like it came out of the oven. They clearly take pride in making sure their customers have the best experience possible. The restaurant itself is clean, comfortable, and welcoming. You can tell they care about presentation and atmosphere. Whether you’re dining in with family, hanging out with friends, or grabbing a quick meal on your lunch break, the environment feels inviting and relaxed. What really makes this place special is the consistency. It’s not just good once it’s great every single time. That’s something rare to find these days. They’ve managed to combine amazing food, outstanding service, and fair prices into one perfect package. I honestly can’t recommend this pizza place enough. Every visit feels like a treat, and every bite reminds me why I keep coming back. If you’re a pizza lover — or even if you just enjoy great food — you owe it to yourself to give this place a try. You’ll leave full, happy, and already planning your next visit. Thank you to the entire team for always delivering such an excellent experience! You’ve definitely earned a loyal customer for life. 🍕❤️
  • SP
    S P
    Sep 24, 2025
    1.0
    Driver put our food on the hood of our car instead of coming to the door.

Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza in Pasadena, TX?

Papa Johns Pizza offers delivery every day from 10:00 AM to 11:00 PM.

Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?

Yes, carryout is available daily from 10:00 AM to 10:50 PM.