Panera Bread

3.8
1074 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Pasadena is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
5855 Fairmont Parkway, Pasadena, TX
77505, United States

Hours

Reviews

3.8
1,074 reviews
5 stars
493
4 stars
228
3 stars
120
2 stars
80
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unresponsive staff, leading to a frustrating experience.

Food Quality

Many reviews highlighted a decline in food quality, with complaints about cold meals, unappetizing dishes, and missing items.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables, floors, and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and enjoyed certain menu items.

Management Concerns

Several reviews pointed to poor management practices, including understaffing and lack of training, contributing to overall dissatisfaction.
  • SB
    Steve B
    5 days ago
    1.0
    Lukewarm coffee Filthy bathrooms The floors were dirty I'd hate to see the kitchen.
  • TV
    Thuan Vuong
    Nov 15, 2025
    1.0
    Terrible service. Stood there for 5 minutes. Saw me standing there and still continue talking and didnt even bother to help and take my order.
  • JM
    Jarrett Mitchell
    Nov 12, 2025
    1.0
    I arrived at this location and the told me it would be an hour wait for food. Their reason was “ they were backed up “.
  • KB
    Kat B
    Nov 10, 2025
    1.0
    Ordered lunch and it took forever to get my order and I ordered online to save myself this hassle. Not a fan of this location.
  • EK
    Elizabeth Killion
    Oct 30, 2025
    1.0
    Do not and I mean do not come here. I ordered a sandwich and a cup of soup. It took over 30 minutes to receive my food. They were out of chips, out of fruit cups and the only thing for a side was another piece of bread. The sandwich had so much lettuce that you could barely see the meat and cheese, the chicken and rice soup was sickening it takes like a can soup. I could not even eat half of the nasty sandwich or soup. Also while waiting I notice how dusty and molding the drink station was. Please do not go here.

Frequently Asked Questions About Panera Bread

Does Panera Bread Pasadena accept reservations?

No, Panera Bread Pasadena does not accept reservations.

What are the opening hours of Panera Bread Pasadena?

Panera Bread Pasadena is open Monday to Friday from 6:00 AM to 9:00 PM, and on weekends from 7:00 AM to 9:00 PM.