Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,828 reviews
5 stars
842
4 stars
408
3 stars
269
2 stars
109
1 star
200
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Mixed reviews on food quality, with some customers noting issues like cold or improperly prepared items, while others praised the freshness of certain menu items.
Cleanliness
The restaurant was generally described as clean, with a pleasant atmosphere, especially in the play area for children.
Kiosk Ordering
Many customers expressed frustration with the reliance on kiosks for ordering, feeling it detracted from personal service.
Management Concerns
Several reviews highlighted issues with management, particularly regarding employee treatment and customer service responses.
- RCRose Calderón3 days ago1.0I stop at this location every other morning, these are the first people I see before I get to work but they are the most rudest people. They should be greeting customers with a smile and a GOOD MORNING!! , but no they just hand you the food like we’re bothering them. I also go to the McDonalds in League City and there they do know how to treat a customer.
- MJMs. J6 days ago5.0Sara goes over and beyond to deliver customer satisfaction ! I've always arrived at the busiest times and she continues to hustle and bustle all while maintaining a great attitude while getting the orders out whether it's the lobby or the drive thru ! The staff is always nice and tries to do all to also assure great customer service and amazing hospitality ! Keep up the great work guys 😊
- RDRaelynn DelgadoNov 7, 20251.0I ordered off of door dash to get food from this location today and I was missing a drink, my 4 sauces, got a handful of ketchup and straws and my food is cold. On the bag everything is checked off however the service was horrible.
- DCDelicia CerillaNov 2, 20251.0DoorDash doesnt get the monopoly stuff. Like why aren’t y’all putting them in the bag especially if people are ordering for that
- JVJosefina villarrealNov 2, 20252.0Nobody acknowledged my preferences i had to leave
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4625 Fairmont Pky, Pasadena, TX?
McDonald's is open daily from 5:00 AM to 4:00 AM the next day, with 24-hour service from Thursday to Saturday.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to 4:00 AM on most days, and 24 hours on Thursday, Friday, and Saturday.
Does McDonald's offer delivery and pickup services?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android, or through their online ordering links.
What payment options does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service.
What nearby places can I visit before or after dining at McDonald's on Fairmont Parkway?
You can visit Walgreens for pharmacy and convenience needs, Shell gas station, or local restaurants like Tacos del Ocho and D' Daiquiris cocktail bar.
Are there medical centers near McDonald's that could be useful for emergencies?
Yes, nearby are MedExpress Urgent Care, Village Medical at Walgreens, and several doctors including Bianca Persaud, MD and Howard Bernstein, MD.
Is there public transportation or financial services nearby to help with your visit?
While public transit isn't listed, you can access financial services nearby such as Western Union and Bitcoin ATMs like LibertyX and RockItCoin for convenience.
Does this McDonald's offer free WiFi and mobile ordering options?
Yes, this McDonald's provides WiFi, mobile ordering, mobile offers, and McDelivery services for customer convenience.