McDonald's

3.6
2262 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3223 Spencer Hwy, Pasadena, TX
77504, United States

Hours

Reviews

3.6
2,262 reviews
5 stars
965
4 stars
431
3 stars
322
2 stars
148
1 star
396

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration.

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported issues like cold or improperly prepared items.

Cleanliness

Concerns about cleanliness in the dining area and restrooms were noted, with some customers expressing disappointment.

Customer Experience

Several reviews highlighted positive interactions with specific staff members, but many felt ignored or disrespected by others.

Drive-Thru Delays

Long wait times in the drive-thru were a common complaint, with suggestions for improving efficiency.
  • AG
    Alvarenga Girls
    4 days ago
    5.0
    Great food just like always
  • GP
    Giuseppe Perazza
    Nov 7, 2025
    1.0
    What happened to the coffee??? The past two times I was there, the coffee does NOT taste the same! It's definitely NOT the same! It's fresh but the flavor is horrible! What happened???
  • CW
    Chris Wheelis
    Oct 20, 2025
    1.0
    Filthy dining room. Slow and rude service.
  • AG
    Anjeline Garcia
    Oct 16, 2025
    1.0
    They didn’t want to give me my breakfast even tho I ordered ahead before 10:30 and I went to pick up at curbside a little before 10:30 they took forever to come out, went through drive through and they didn’t want to give me my breakfast that was PAID for bc it was 10:30, that’s just stupid.
  • SC
    Sam Cox
    Sep 27, 2025
    5.0
    Called this location and they didn’t answer I was calling to say how Good my breakfast was this morning EVERYTHING WAS FRESH

Frequently Asked Questions About McDonald's

What are the regular dining hours at this McDonald's location?

This McDonald's in Pasadena, TX is open from 5:00 AM to 11:00 PM every day.

Does this McDonald's offer drive-thru service, and what are its hours?

Yes, this location has a drive-thru that is open from 4:00 AM to 1:00 AM Monday and 5:00 AM to 1:00 AM Tuesday through Thursday, extended hours on Friday until 4:00 AM, and 24 hours on Saturday and Sunday.