McDonald's

3.6
2276 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3223 Spencer Hwy, Pasadena, TX
77504, United States

Hours

Reviews

3.6
2,276 reviews
5 stars
971
4 stars
430
3 stars
324
2 stars
149
1 star
402

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, particularly during busy hours.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, with some customers expressing concern over food safety.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold items, incorrect orders, and poor quality.

Customer Service

There were mixed reviews on customer service, with some employees receiving praise for their professionalism, while others were criticized for being rude or unhelpful.
  • RP
    Rebecca Perez
    4 days ago
    2.0
    25 minutes for a single drink and it was still wrong. Absolutely no sense of urgency from anyone on site. Slowest location I've ever visited
  • CR
    CAMERYN ROBINHAWK
    Jan 2, 2026
    5.0
    Easy place to get in and out love the fact they are opened all night.
  • LL
    lelee la
    Jan 2, 2026
    1.0
    Terrible service extremely slow, standing and waiting for my food I'm watching the workers and managers all huddles up just talking not doing they're jobs
  • SS
    Serg
    Dec 30, 2025
    1.0
    Takes 20 minutes just to get your food for it just to be wrong or missing an item, they never fill the fries. Don't even try ordering online more than half the time they make me cancel my order because something messed up on their end.
  • AB
    Ana Bouffard
    Dec 15, 2025
    1.0
    I always order here with the same Fillet O'Fish sandwiches, with EXTRA TARTAR SAUCE. And they removed the tartar sauce completely!! What eeeediots!!!

Frequently Asked Questions About McDonald's

What are the regular dining hours at this McDonald's location?

This McDonald's in Pasadena, TX is open from 5:00 AM to 11:00 PM every day.

Does this McDonald's offer drive-thru service, and what are its hours?

Yes, this location has a drive-thru that is open from 4:00 AM to 1:00 AM Monday and 5:00 AM to 1:00 AM Tuesday through Thursday, extended hours on Friday until 4:00 AM, and 24 hours on Saturday and Sunday.