Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,342 reviews
5 stars
950
4 stars
482
3 stars
363
2 stars
156
1 star
391
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, both in-store and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted that the restaurant, including tables and drink areas, was not clean and required better maintenance.
Customer Service
Numerous reviews mentioned rude or unhelpful staff, contributing to a negative dining experience.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items.
- EGEeveeMaster GamingNov 16, 20255.0Despite the long drive through lines the team that was there around 6:45 was getting orders out quickly and correctly, rare to have a McDonald's this well put together, give that shift a raise!
- JGJerry GarzaNov 8, 20255.0The lady in the mornings first window is so nice
- NFNoemi FloresNov 6, 20252.0This location is needing some new management or intensive retraining. We live .3 miles from it, and due to the service and the quality of the food we travel 2.1 miles to the spencer location as often as time permits. On multiple occasions we have spent excessive time in the drive thru, after ordering on the mobile app. Today’s experience: ordered on mobile app at 9:58pm, time on the physical receipt is 10:05pm. Only car in the drive thru. Was given my drinks promptly, and then waited 20 mins for the food. I thought ok maybe it’s all going to be fresh? The staff member did not appear in the drive thru window for 23 mins until there was a heavy line of cars behind me and they were honking. Arrived home at 10:38 and the fries were cold, the burgers were not wrapped properly in the paper, and the nuggets were stale. The experiences have been so awful I will be emailing to report this location
- VVVanillaNov 3, 20252.0They need to clean and fix restrooms.
- AGAmanda GarzaOct 20, 20251.0I placed an order and their Internet is down so instead of offering hey can we go ahead and make your order we refunded your money thank you bye have a nice day. Our computers are down but in the meantime, we’re gonna hold onto your money for 3 to 5 business days. I just don’t understand if your computer system is down. Why do you keep on taking online orders it doesn’t make sense to me because at the end of the day you sitting here trying to make some money off of other people‘s money while you hold onto it for three days
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Pasadena, TX?
McDonald's in Pasadena, TX is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
Is there a drive-thru available at this McDonald's, and what are its hours?
Yes, there is a drive-thru open 24/7 at this location.
How can I order food from McDonald's in Pasadena online?
You can order online via their delivery website or through the McDonald's mobile app available on Apple and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What type of food and services does this McDonald's offer?
They serve a variety of menu options including breakfast, burgers, coffee, ice cream, and offer services like mobile ordering, gift cards, McDelivery, and WiFi.
What are some nearby restaurants and fast food options near McDonald's on Red Bluff Road?
Nearby fast food options include Taco Cabana, Taco Bell, and Micheladas el guero, offering alternatives for Mexican cuisine and fast casual dining.
Are there any healthcare facilities located close to this McDonald's?
Yes, nearby healthcare facilities include Harris County Public Health Southeast, WIC State Agency, UTMB Maternal & Child Health, and Red Bluff Medical Clinic.
Is there a gas station close to McDonald's on Red Bluff Road for convenience?
Yes, Exxon & Mobil Stations and Chevron Station Pasadena are nearby, making it convenient for customers to refuel and grab food.
Can you recommend some local services or facilities near this McDonald's that customers might find useful?
Nearby services include Texas Laundry Services Co for laundry, Parking at Public Storage, and coworking at Bei Engineers, providing added convenience during your visit.