Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews mentioned cold, burnt, or incorrect food items, leading to dissatisfaction.
Cleanliness
Customers frequently noted dirty dining areas and unsanitary conditions.
Staff Attitude
Several reviews highlighted rude or unprofessional behavior from staff members.
Positive Experiences
A few customers praised specific employees for their excellent service and the quality of food.
MC
Mary I Cid
Nov 15, 2025
1.0
First tables dirty, then I order food on app to be brought to table & ask for ketchup never came had to get up to ask then sweet tea was water, I ask and got serve again still sweet tea watered. Not fresh made. First time actually sit there & last.
OT
Oralia Trejo
Oct 29, 2025
1.0
The app said my food was ready they said it wasnt so we waited .then they let our happy meal and 10 piece and large fries sit there for 5 min until we asked again. If that was our order. By that time the food was cold horrible service. And it wasnt even packed . 😒 something needs to be done about this location
JR
Jessica Ricario
Oct 22, 2025
1.0
So I ordered on uber eats on 10-21-25 and I ordered 2 Chesse burgers, Big Mac and all my burgers were wrong and due to not having a car wasn’t able to go up there so I called the restaurant I have called over 12 times and no answer I can’t believe it ..
MM
Mideya Martinez
Oct 18, 2025
1.0
Waited 40 minutes for fries while my food got cold waiting in the bag. An she taught an apple pie was supposed to justify there actions smh
JM
Johannaliz Montoya
Oct 3, 2025
1.0
I ordered a pumpkin pie and Ive been waiting almost 40 minutes for it, Juan the manager gave me the worst service , he was ignoring me, they just dont care the customer service
What are the regular operating hours for McDonald's at 1107 S Shaver St in Pasadena, TX?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's restaurant?
Delivery is available daily from 6:00 AM to 10:30 PM.
How can I order food for delivery from this McDonald's?
You can order delivery through their website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on the Apple App Store and Google Play.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, they offer WiFi, mobile ordering, mobile offers, McDelivery, and gift cards.
Is this McDonald's accessible for people with disabilities?
Yes, it has wheelchair accessible entrances, seating, and restrooms.
What nearby places can I visit before or after dining at McDonald's on S Shaver St?
Nearby, you have Walmart for shopping, Redbox for rentals, and Quick-Tag for pet services, among others, making it convenient to combine errands with your visit.
Are there any financial services close to McDonald's at this location?
Yes, nearby financial services include First National Bank Texas, First Convenience Bank, Western Union, and Jackson Hewitt Tax Service, making it easy to handle banking or money transfers during your visit.
What entertainment and personal care options are available near this McDonald's location?
You can find Regal Nails Salon & Spa, SmartStyle Hair Salon, Luxe Color Bar Hair Salon, and Domino's Pizza nearby for beauty and dining options.