Whether on-the-go or on-the-slow, the handmade kolaches at Kolache Factory satisfy
breakfast, lunch, and snack attack cravings. A modern take on a European classic, our
sweet or savory pastries filled with cheese, fruit, or sausage pay homage to time-
honored kolache-making traditions. Each day, our master bakers make our dough using
the finest, freshest ingredients and also prepare artisan croissants and muffins that
complement our fresh-brewed coffee from Katz.
When you dine with family, meet with co-workers, or treat yourself, Kolache Factory has
the perfect pastry for every palate. We also have amazing dinner rolls and party trays for all your big catering events! Our kolaches do take time to prepare so kindly order ahead and save time at kolachefactorytogo.com.
Customers generally praised the kolaches for their deliciousness and variety, though some reported issues with freshness and incorrect orders.
Customer Service
Feedback on customer service was mixed; while some employees received praise for being friendly and helpful, many customers reported rude behavior and poor service.
Availability
A recurring complaint was that the business frequently runs out of menu items, leading to customer frustration.
Atmosphere
The atmosphere was often described as pleasant and welcoming, contributing positively to the dining experience.
CD
Clay Dever
3 days ago
1.0
DO NOT go here if you want to get what you actually ordered. The drive thru staff never get my order right and seem irritated if you correct them and request what you paid for.
Terrible service and always incredibly slow.
SW
Samuel William
5 days ago
5.0
Great service and food amazing service with Alondra and Becky!!
CR
Cynthia R
Dec 24, 2025
2.0
Kolaches are delicious when available. All the times we have gone they seem to be out of almost everything on their menu. The drive through employee is very rude which makes us not want to return.
OG
Oliver G
Dec 19, 2025
2.0
This place is always out of something. Every time I go and order they either only have enough to complete part of my order or don’t have it at all. The food is good but it’s frustrating when you guys never have some of the items on your menu.
CB
Chris Berliner
Dec 6, 2025
1.0
The lady was very rude at the counter. All drive thru customers got priority service over the two of us inside. The girl couldn’t keep simple orders straight, seemed really confused and upset with her job.
She warmed up my koloches and as I ate one pulling out of the parking lot, it was ice cold in the middle. These are obviously not “freshly” made. No koloches will turn ice cold without being frozen or refrigerated. The quality of the whole experience was crap. We will stick with the better, mom and pop shop right down the street. I know management will come on here saying how they will address the issues, but they don’t. $35 worth of garbage is all I got. Feel free to offer me to email you since no one answers the phone at this establishment. Need to do better with hiring! This generation just doesn’t seem to understand work ethic, customer service etc. just want to be tipped for terrible service and food.
Kolache Factory is open Monday through Saturday from 6:00 AM to 2:00 PM and on Sunday from 7:00 AM to 2:00 PM.
What meals does Kolache Factory serve?
Kolache Factory serves breakfast, brunch, and lunch.
What payment options are accepted at Kolache Factory?
Kolache Factory accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Kolache Factory offer catering services?
Yes, Kolache Factory provides catering services including dinner rolls and party trays for big events.
What is the dress code at Kolache Factory?
The dress code at Kolache Factory is casual.
Where is Kolache Factory located?
Kolache Factory is located at 7315 Fairmont Parkway, Pasadena, TX 77505, United States.
What nearby cafes or coffee shops can I visit before or after Kolache Factory?
You can visit Just Love Coffee Cafe or 7-Eleven, both nearby and offering coffee and snacks to complement your visit to Kolache Factory.
Are there any nearby medical centers or urgent care facilities near Kolache Factory?
Yes, Next Level Urgent Care and Kirkwood Medical Associates - Fairmont are close by for any medical needs during your visit.
What other dining options are available near Kolache Factory?
Nearby dining options include Pelican Breakfast & Lunch for more breakfast and brunch, Tropical Smoothie Cafe for health-focused meals, and Laredo Taco Company for taco cuisine.