H-E-B

4.5
3172 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 6210 Fairmont Pkwy in Pasadena, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
6210 Fairmont Pkwy, Pasadena, TX
77505, United States

Hours

Reviews

4.5
3,172 reviews
5 stars
2,246
4 stars
639
3 stars
152
2 stars
55
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly in the pharmacy and deli.

Cleanliness

The store is frequently noted for being clean and well-organized.

Product Availability

Several reviews mentioned issues with missing items and stock discrepancies, particularly with online orders.

Quality of Produce

While many customers enjoyed the fresh produce, some reported issues with quality, including bad or expired items.

Checkout Experience

There were complaints about long lines and rude behavior from self-checkout staff.
  • PG
    Philip Garcia
    Nov 9, 2025
    4.0
    Great place just limited parking
  • PR
    Patrick rios
    Nov 9, 2025
    5.0
    What's better than heb fresh meat and seafood
  • MG
    Mario G
    Nov 4, 2025
    4.0
    I love this place. The older employees are all friendly and helpful. They still follow the phrase “customer is always right” and look for a solution. This is rare. Meat department always ignores me until I raise my hand and call upon someone. Seafood dept is opposite. Always ready to assist. The store is always stocked. Restrooms are clean and I find myself there several times a week.
  • CR
    Christian Rudnick
    Oct 20, 2025
    3.0
    I normally don't have problems with the stroe but twice I have gone recently and twice I'm missing items I have paid for, I go to regular checkout and put all my items on the register and they scan them , I pay then go home and put stuff away only to realize that something i paid for is missing. I know that they are supposed to be fast but they need to make sure that everything gets in the basket. With prices getting higher these days everything counts and I just want what I pay for
  • AE
    Ambyr Escobedo
    Oct 18, 2025
    5.0
    It was clean and well stocked. It just didn't have the 1 thing I was looking for even though the website said it was there. I'll keep looking for it though.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.