Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pasadena, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported poor and rude service from staff, with specific complaints about individual employees being consistently unfriendly.
Food Quality
While some customers enjoyed the coffee and breakfast items, there were complaints about food being cold, overly sweet donuts, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and a hot environment inside the store.
Order Accuracy
Customers frequently experienced issues with incorrect orders and items being unavailable, leading to frustration.
Staff Friendliness
Despite some positive mentions of friendly staff, many reviews highlighted a lack of warmth and attentiveness from employees.
SR
Shawn Rodriguez
1 day ago
1.0
They never have regular powder donuts
HN
Hilda Nino
Jan 1, 2026
3.0
The coffee is always on point, love it. I’ve been going to this location for 3 years, you only get good customer service from the store manager, everyone else is always mad or irritated. The work atmosphere seems hostile. I feel bad for the workers, you can tell that they are mad at management but take it out on the customers.
IG
ISMENE G
Dec 26, 2025
5.0
I’ve been obsessed with the cookie butter flavor so I come a lot, the staff is always super sweet & they always ALWAYS make the drink taste just how I want it , ive been to other 3 locations around houston & they can’t compare to this location :)
CA
Claudia Aviles
Dec 21, 2025
5.0
I enjoyed my Sausage, egg and cheese croissant sandwich and coffee, service was good
EC
Elizabeth Castio
Dec 17, 2025
1.0
Donuts are too sweet and the fillings are so bland