Dunkin'

3.7
769 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pasadena, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4130 Fairmont Pkwy, Pasadena, TX
77504, United States

Hours

Reviews

3.7
769 reviews
5 stars
368
4 stars
134
3 stars
71
2 stars
43
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with specific complaints about individual employees consistently displaying negative attitudes.

Product Quality

While some customers praised the coffee and food, others experienced issues with incorrect orders, long wait times, and items being out of stock.

Cleanliness and Environment

Several reviews mentioned cleanliness issues within the store, including dirty tables and a hot environment, which detracted from the overall experience.

Consistency

Customers noted inconsistency in service and product quality, with some visits being satisfactory while others were disappointing.

Management Issues

There were complaints about management not addressing staff behavior and operational problems, leading to a decline in customer satisfaction.
  • OT
    omri tovar
    5 days ago
    5.0
    Great staff. Friendly and helpful.
  • SR
    servando ramos
    Nov 15, 2025
    5.0
    breakfast is the best
  • AW
    Amber “Ambow” White
    Oct 24, 2025
    5.0
    The evening crew is awesome here! They are always kind and quick to get me in and out! You guys rock! All of the ladies rock!
  • SG
    S G
    Sep 25, 2025
    2.0
    I went this morning 9/25 around 10–11 AM. The speed and order is always on point here, but the customer service isn’t, like today. The young girl with glasses working the drive thru was really rude, and I don’t think this is first time I’ve experience that from her either. Right off the bat when she told me to wait a second (I hadn’t even tried to order I was just responding to the automated voice for the app) she sounded annoyed, and kept the tone the entire order, it was very uncomfortable. It sucks working a rush, or being understaffed, etc, but it’s 0 excuse to be mad and annoyed at customers ESPECIALLY those who do nothing but order and don’t give you a hard time at all…. Maybe don’t work at a coffee shop in the morning if you don’t want customers, and it was the morning like what! How you gonna start off your day miserable and put that energy on others 😭
  • EW
    Ethan Wolf
    Sep 24, 2025
    5.0
    My gf won't stop talking about how good yalls coffee is .

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Pasadena, TX?

Dunkin' in Pasadena, TX is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' Pasadena offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.