Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Several reviews mentioned cold or improperly prepared food, including raw items and incorrect orders.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Cleanliness and Atmosphere
The cleanliness of the dining area received mixed reviews, with some noting it was dirty while others found it clean and well-maintained.
Inconsistent Experience
Customers expressed frustration over inconsistent experiences, with some visits being satisfactory while others were disappointing.
EE
Estrella
Dec 9, 2025
3.0
Mixed emotions to this dairy Queen only because their drive-thru as you come to speaker everything is good. But as you're about to wait for your food they always make you park and there's probably like six or four cars in front of you waiting. I don't understand why but this is every time I come and if you go inside to eat you order your food and for some reason you're still waiting
DD
Debra Dixon
Nov 20, 2025
5.0
Ordered Hamburger Combos. The Buns were cold and the cheese wasn't melted. I thought all the way was mayo & mustard. Well all we got was mustard. Spent $24.00 ,very disappointed. Ask for the Manager & was told they were all Managers. Let the girl know my complaints & she never apologized & even said the cheese doesn't melt. Excuse me but if you zap in the microwave it would ! Didn't enjoy our meal at all. Check#174 Bella/server
AN
Amy Nolasco
Nov 3, 2025
4.0
Order two blizzardstook 15 minutes to make.
FA
Flo Alverez
Nov 2, 2025
1.0
The lobby closes at 9:30 we got there at 8:50 and it was already locked ðŸ˜ðŸ˜ðŸ˜ðŸ˜
KM
Kindra Mays
Oct 8, 2025
1.0
I ordered two chicken sandwiches they were both completely RAW only the outside cooked. Not to mention neither had lettuce. This is ridiculous I paid for cooked food not raw food.
What are the operating hours of Dairy Queen at 4757 Spencer Hwy, Pasadena, TX?
Dairy Queen is open Monday to Thursday from 10:30 AM to 10:00 PM, Friday and Saturday from 10:30 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen offer delivery services?
Yes, Dairy Queen provides delivery options including same-day delivery and no-contact delivery.
Can I order online for in-store pickup at this Dairy Queen location?
Yes, you can order online for in-store pickup through their ordering website.
What is the address and contact number for Dairy Queen on Spencer Hwy in Pasadena?
The address is 4757 Spencer Hwy, Pasadena, TX 77505-1501, and the main phone number is +1 281-998-8482.
Where can I find more information or offers from this Dairy Queen?
Visit their official website or Facebook page, and download the DQ Texas App for exclusive deals.
Which nearby car wash and gas station can I visit near Dairy Queen?
Spencer Car Wash is located nearby, serving as a convenient car wash and gas station near Dairy Queen.
If I need a hotel near Dairy Queen in Pasadena, what are some options?
Nearby hotels include Budget Inn Pasadena, Great Western Inn, and Budget Host Spencer Inn, all within a short distance of Dairy Queen.
What police or law enforcement facilities are close to the Dairy Queen on Spencer Hwy?
Pasadena Police Academy and Police Academy are nearby, which may be useful landmarks for customers.
Are there any restaurants close to Dairy Queen apart from it?
Nearby dining options include Sudie's, a southern and seafood restaurant, and Taqueria las Blancas, which offers Mexican and taco dishes.
How can nearby places help me when visiting Dairy Queen at Spencer Hwy?
You can combine visits with nearby attractions such as getting your car washed at Spencer Car Wash or staying at nearby hotels like Budget Inn Pasadena; it's convenient for planning a trip or stop in the area.