Chipotle Mexican Grill

3.6
1250 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Pasadena is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5759 Fairmont Pkwy, Pasadena, TX
77505, United States

Hours

Reviews

3.6
1,250 reviews
5 stars
560
4 stars
253
3 stars
112
2 stars
74
1 star
251

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked rice, small portions, and stale ingredients.

Cleanliness

Many reviews highlighted the restaurant's lack of cleanliness, with dirty tables and floors being a common complaint.

Customer Service

Customers frequently mentioned poor customer service, including rude staff, long wait times, and unprofessional behavior.

Inconsistent Availability

Several reviews noted that the restaurant often runs out of key ingredients and closes early, leading to customer dissatisfaction.
  • PL
    Paco Lopez
    3 days ago
    5.0
    Muy buen lugar
  • CG
    Cynthia Gallegos
    Dec 30, 2025
    2.0
    Ordered online so I could not physically watch them make my kids food . Got home and this what I was given . Ridiculous for paying $9 for a kids meal. Rice is bland is missing flavor as well . Do better
  • KW
    Kora Warren
    Dec 1, 2025
    1.0
    My rice is NEVER cooked when I go to this location! It feels like I’m chewing on rocks every damn time!
  • AH
    Azeneth Platas Heredia
    Nov 29, 2025
    1.0
    Went for my dinner meal, they close at 11 pm and it’s just 10:25 pm Whenever I go inside the store a lady with curly hair, just stare at us and rolled her eyes saying things. That’s the service you guys give??
  • SW
    Stacy Wilson
    Nov 8, 2025
    1.0
    Chipotle has seriously gone downhill. The servers are rude, and the food is just meh. You have to constantly remind them to give you a normal portion, and even then, they threaten to charge you double. The bowls are uneven, half rice, a sprinkle of protein, and barely any toppings. It’s like they don’t know what a regular serving looks like or how to balance a meal properly. The staff seems lost, the portions are inconsistent, and the food tastes bland lately. For the prices they charge, it’s just not worth it anymore.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Pasadena?

Chipotle Mexican Grill in Pasadena is open every day from 10:45 AM to 11:00 PM.

Where exactly is the Chipotle Mexican Grill located in Pasadena?

It is located at 5759 Fairmont Pkwy, Pasadena, TX 77505, right in front of Target.