Buffalo Wild Wings

3.8
2129 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
5875 Fairmont Parkway, Pasadena, TX
77505, United States

Hours

Reviews

3.8
2,129 reviews
5 stars
972
4 stars
506
3 stars
230
2 stars
127
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including long wait times, inattentive staff, and rude interactions.

Food Quality

Many customers reported declining food quality, with complaints about cold, undercooked, or poorly prepared items.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including dirty tables and the presence of bugs in the dining area.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and enjoyed their meals.
  • AG
    Angelica Gaytan
    Dec 30, 2025
    1.0
    Worst customer service!
  • SG
    Sonja Garza
    Dec 27, 2025
    1.0
    Roaches crawling on the seat under our table , bad service, food came wrong, asked for water never came I had to ask someone else our waitress was too busy on her phone. Manager took $9.49 off. We were given a to go cup as if to tell us to leave when we weren’t ready to go we were watching the football game. When we told them we weren’t ready to leave they brought us the check and was told thank you for coming. Why we didn’t leave the Texans were winning!
  • EG
    Eve Garza
    Dec 26, 2025
    1.0
    Service really makes this place horrible not to mention food quality has been declining
  • KM
    Keith McDougal
    Dec 12, 2025
    5.0
    This location has great service and makes sure everyone feels welcomed even when purchasing a meal to go. Thank you
  • MJ
    Maxiane Johnson
    Nov 11, 2025
    1.0
    My experience was terrible because of the waitress with a bald fade who was extra rude to me and my family for Veterans Day all because she was saying she had a lot of tables and we didn’t know what they had to offer for that day on the evening at around 4pm. It was sad for my daughter who was 7 years old because I was using my benefits for her and my husband was using his benefits for his Mental disabled mother and this is the kind of service we get for asking questions and trying to see our options. Not only that she didn’t even put the order in the whole time while we was waiting so we ended up leaving going to the next location that had offer a meal for our family. This is sad because we serve our time of 8years in service to get treated like this when we retired. Like what was the point in all that when we have shown nothing but kindness and patience. Really made it a horrible experience for us on Veterans Day especially when it’s 1 time in a whole year where we can get treated for an appreciation in serving our country. I hope she understands that in life is not all about building your money but understanding that some people had went to hard times to just enjoy 1 day of a year to appreciate life.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Pasadena serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings Pasadena?

The restaurant is open from 11:00 AM to midnight Monday through Thursday and Sunday, with extended hours until 2:00 AM on Friday and Saturday.