Buffalo Wild Wings

3.8
2124 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
5875 Fairmont Parkway, Pasadena, TX
77505, United States

Hours

Reviews

3.8
2,124 reviews
5 stars
970
4 stars
506
3 stars
230
2 stars
128
1 star
290

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, inattentive staff, and issues with order accuracy.

Food Quality

Many reviews highlighted poor food quality, including cold, dry, or improperly cooked items.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attentiveness.

Positive Experiences

Despite the negative feedback, some customers praised specific servers for excellent service and enjoyed certain menu items.
  • ER
    elias reyes
    4 days ago
    5.0
    Buena atención al cliente y limpios
  • MK
    matt koolaid
    Nov 14, 2025
    4.0
    Brian was running around tending 27 people by himself. With that load, he still was courteous and handled the crowd. He was prompt on taking orders and providing drinks. I've seen 3 people that couldn't do such. I hope you pay that man what he's worth because someone will notice and take him. The only bad part of my experience was the wings were just warm, the fries were hot. That means he wasn't slacking on getting my order. The kitchen gave warm wings with fresh hot fries.
  • MJ
    Maxiane Johnson
    Nov 11, 2025
    1.0
    My experience was terrible because of the waitress with a bald fade who was extra rude to me and my family for Veterans Day all because she was saying she had a lot of tables and we didn’t know what they had to offer for that day on the evening at around 4pm. It was sad for my daughter who was 7 years old because I was using my benefits for her and my husband was using his benefits for his Mental disabled mother and this is the kind of service we get for asking questions and trying to see our options. Not only that she didn’t even put the order in the whole time while we was waiting so we ended up leaving going to the next location that had offer a meal for our family. This is sad because we serve our time of 8years in service to get treated like this when we retired. Like what was the point in all that when we have shown nothing but kindness and patience. Really made it a horrible experience for us on Veterans Day especially when it’s 1 time in a whole year where we can get treated for an appreciation in serving our country. I hope she understands that in life is not all about building your money but understanding that some people had went to hard times to just enjoy 1 day of a year to appreciate life.
  • JM
    Jessie Matlock
    Oct 28, 2025
    5.0
    Melanie did an excellent job serving me and my customers today. The hamburger was surprisingly delicious!
  • SE
    S Enri
    Oct 16, 2025
    1.0
    This place is "We don't care" in restaurant form. I have never written a negative review before, but when a place like this does everything wrong... Keep in mind, this place is 80% empty on a Thursday night, which I now realize was a red flag. I am sitting at the mostly empty bar, I order a beer and ask to have a TV channel changed to a hockey game. I'm drinking my beer, no hockey game. After 10 minutes, I ask again. They are working on it. I almost finish my beer after 30 minutes. No hockey game. I comment that I'm about to leave if the hockey game isn't on. Finally they change it. I ask for a Sam Adam's Octoberfest. It's sold out. Ok, that happens. I ask for the Karbach Crawford Bock. That's out too. You're not winning me over. The guy next to me orders boneless wings and mozzarella sticks. I mention to him that he has been waiting 30 minutes for his food, and he says yes, he's not happy either. His mozzarella sticks come out, but no wings. The server asks "What sauces did you want again?". Did they forget? Again, the place is pretty empty. Against my better judgment, I order boneless wings. Having been to perhaps 30+ Bw3s across the country, I can tell you that, when it's really busy and you order 20 boneless wings with 4 different sauces, the cook won't have time to cook 5 wings at a time in 4 different sauces. I get that. To make it easier for the cook, I ordered 20 wings with only 2 sauces. Do you think the cook could be bothered to cook 10 and 10 wings in 2 different sauces when the place is empty? Of course not because "We don't care". Instead, the cook makes 20 boneless wings without sauce and drizzels a little sauce on the cooked wings. In short, neither the guy next to me or I will ever come back here again, and I suggest you don't either. They don't care which is why no one comes here. The only really bad Bw3 I've been to out of 30+ Bw3s.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Pasadena serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings Pasadena?

The restaurant is open from 11:00 AM to midnight Monday through Thursday and Sunday, with extended hours until 2:00 AM on Friday and Saturday.