Service Speed
Customers frequently reported long wait times for food and drinks, often exceeding 30 minutes, with some experiencing delays of over an hour.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile app orders.
Management Issues
Several customers expressed dissatisfaction with management, citing poor training of staff and lack of responsiveness to complaints.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the food while others reported it being cold, overcooked, or poorly prepared.
Customer Service
While some customers praised friendly staff, many others reported rude service and a lack of professionalism among employees.