Sonic Drive-In

3.7
773 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pampa, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1404 N. Hobart for the ultimate SONIC experience!

Location

Sonic Drive-In
1404 N. Hobart, Pampa, TX
79065, United States

Hours

Reviews

3.7
773 reviews
5 stars
294
4 stars
190
3 stars
136
2 stars
34
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for food and drinks, often exceeding 30 minutes, with many experiencing incorrect orders and poor customer service.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items, as well as missing components in orders.

Management Concerns

Several reviews highlighted issues with management, including lack of responsiveness to customer complaints and inadequate staff training.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that service can vary.
  • ES
    Eryka Shackelford
    Dec 24, 2025
    1.0
    Very slow, poor management and ran by kids
  • BH
    Betty Hendrick
    Dec 5, 2025
    1.0
    I went there today and got a few drinks service was very bad don't appreciate being treated like that not one bit yall need to train them better on how they approach people and if yalls speakers don't work yall need to ve putting signs up and for tge card payments as well very disappointed
  • JJ
    jackie
    Nov 25, 2025
    3.0
    Machines needed fixed service was good
  • VG
    Vikki Gordon
    Nov 20, 2025
    3.0
    Ordered on app, I got space # wrong when I checked in, but helpful young man acknowledged my mistake and brought my order out to ensure no further mix up. Food took a while to receive too. : (
  • NN
    Nikki
    Nov 11, 2025
    1.0
    Took almost an hour to get our food. When they brought the food out there were items missing. When we asked for a manager we were told we would have to wait for the manager that was here when we placed our order to get back. When we asked a second time for the manager we were told we would have to give them a minute. We finally got most of our food and a manager still never came out. We finally gave up and left.