McDonald's

3.9
1741 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
224 East Mile 3 Road, Palmhurst, TX
78573, United States

Hours

Reviews

3.9
1,741 reviews
5 stars
906
4 stars
329
3 stars
183
2 stars
79
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with many stating they waited over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect or incomplete orders, with many customers expressing frustration over repeated mistakes.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with several customers mentioning rude or indifferent behavior.

Food Quality

Several customers complained about the quality of food, including cold or burnt fries and poorly prepared items.

Management Issues

Reviews pointed to ineffective management, with complaints about staff behavior and service consistency, suggesting a need for better oversight.
  • AM
    Angie Montes
    Nov 9, 2025
    1.0
    Ignores customers me and other cars were beeping and they were in a group just talking and laughing.
  • MR
    Michelle Rodriguez
    Nov 2, 2025
    2.0
    It never fails that they get my order wrong. It's not hard to understand plain just meat and buns. And for whatever reason they feel like they have to add cheese. When I specifically say plain. It's never a dual moment with this McDonald's.
  • KG
    Kassandra Garza
    Oct 31, 2025
    1.0
    went with my boyfriend to mcdonald’s, first; i got sweet and sour and buffalo sauces, thy gave me ranch?, then my boyfriend got the $5 meal it comes with a mcdouble and a 4 piece chicken nuggets, we go back to get our sauces, then leave, we get to where we’re gonna eat and he opens his chicken nuggets and there’s only 3? someone got hungry back there or something? everyone just walking around and talking acting dumb. just horrible service, i think everyone can agree.
  • EG
    ELIZABETH GONZALEZ
    Oct 21, 2025
    5.0
    Es un lugar bonito sencillo fácil de elegir comida rápida deliciosa
  • GG
    Gabriel
    Oct 10, 2025
    1.0
    I ain’t gonna lie, but i was tryna have patience with the workers while waiting at the drive thru but it’s been a few mins but all I kept seeing was them in a circle just chatting , can tell was puro chisme but my problem is at that time when I went home at my food I noticed all my fries are burnt they were wayyyy to crunchy i don’t mind with was crunchy but these fries were way to burnt , atp next time I might just walk-in and cook my own shi

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Palmhurst, TX?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer drive-thru service, and if so, what are the drive-thru hours?

Yes, the drive-thru is available daily from 5:00 AM to midnight on weekdays and Sundays, and until 1:00 AM on Fridays and Saturdays.