McDonald's

3.9
1755 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
224 East Mile 3 Road, Palmhurst, TX
78573, United States

Hours

Reviews

3.9
1,755 reviews
5 stars
910
4 stars
331
3 stars
183
2 stars
79
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Management Issues

Feedback indicates poor management practices, with complaints about staff behavior and lack of organization.

Food Quality

Several reviews mentioned issues with food quality, including cold or burnt fries and incorrect meal components.

Customer Experience

Many customers expressed dissatisfaction with their overall experience, citing rudeness from staff and lack of attention to customer needs.
  • SG
    Sonia Garza
    Dec 30, 2025
    5.0
    Used the drive-thru, McDonald's has always been good, my only complaint is the food is too lottle but I guess that's normal lol 😂
  • VS
    Victor Saavedra
    Dec 18, 2025
    1.0
    Made my cancel my order cause they said breakfast was over when there the ones who let me order breakfast in the first place now I have to wait 7 days for a refund
  • RB
    Robert Benavides
    Dec 15, 2025
    5.0
    Ive knowed the manager for along time when he was still an employee and he was so nice i took a picture with him and everytime i come i say hi and today i came and reliased he was a manager now. He did an amazing job making sure everybody got service. Truly an amazing worker. Congrats
  • EP
    Emberlynn Presas
    Dec 11, 2025
    1.0
    After eating and finishing my drink I wanted a refill.So I go to the counter and wait patiently after I got irritated because the manager was just standing and staring at me not helping. The girl who put food on the counter was also standing there and paying no mind to me.The lady next to me was also waiting and her husband saw that they weren’t helping but just standing there so he called on someone to help her. Laeza and Pamela no help
  • TG
    The Goku
    Dec 7, 2025
    1.0
    This is just a suggestion as a client and as a three years in experience of restaurants I've been coming over here every single time and it's been super slow the problem is not the coworkers it's just one communication two y'all need 2 food runners and that's he's only objective is running food and cleaning when there's not busy and 3 cashier . Porque nombre ay muchos errores

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Palmhurst, TX?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer drive-thru service, and if so, what are the drive-thru hours?

Yes, the drive-thru is available daily from 5:00 AM to midnight on weekdays and Sundays, and until 1:00 AM on Fridays and Saturdays.